Customer Services Representative
CIBC US
full-time
Posted on:
Location Type: Office
Location: Walkerton • Canada
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About the role
- engage with clients to manage their accounts and products
- focus on the client experience and make interactions meaningful
- connect clients to the right CIBC team members
- listen, ask questions, and put yourself in the client’s shoes
- introduce clients to our mobile banking applications
Requirements
- flexible to work our banking centre hours which may include evenings and weekends
- flexible to work at multiple banking centres within a reasonable travel distance
Benefits
- competitive salary
- incentive pay
- banking benefits
- benefits program*
- defined benefit pension plan*
- employee share purchase plan
- vacation offering
- wellbeing support
- MomentMakers, our social, points-based recognition program
- A paid day off dedicated for you to use to invest in your growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client engagementclient experience focusactive listeningquestioningempathy