CI&T

Salesforce Developer

• Utilize Salesforce Sales Cloud and/or Service Cloud to develop, customize, and enhance functionality.
• Identify, troubleshoot, and resolve bugs within Salesforce applications and integrations.
• Collaborate with cross-functional teams to gather requirements and implement solutions that meet business needs.
• Provide production support and troubleshoot Salesforce issues in a timely manner.
• Document processes, configurations, and best practices for future reference.
• Stay current with Salesforce releases and new features, recommending improvements as appropriate.

Mid Level Salesforce Engineer

Full-stack Engineer

• Design, develop, and deploy .NET-based microservices on cloud providers, following best practices for scalability, performance, and security.
• Develop responsive, user-friendly front-end applications using the React framework to ensure a seamless and engaging user experience.
• Implement and maintain CI/CD pipelines for automated build, test, and deployment processes.
• Integrate third-party APIs and services to extend application functionality.
• Mentor junior developers and provide technical guidance to ensure successful project delivery.
• Stay current with emerging technologies and industry trends and incorporate them into development practices as appropriate.

Senior Full Stack Developer

QA Engineer

• Collaborate with cross-functional teams to define testing scenarios based on business requirements.
• Develop and execute test plans and test cases, focusing on both manual and automated testing.
• Implement the Test Pyramid in our testing strategy.
• Perform manual and automation testing.
• Utilize Cypress for end-to-end tests and Postman for API tests.
• Experience with BDD with Gherkin
• Experience working in a mature DevOps environment, with continuous integration and continuous delivery
• Mentor junior team members and share knowledge.

Mid QA Engineer

Software Engineer

• Collaborate with cross-functional teams, including backend developers, designers, and product managers, to create and implement innovative and user-friendly iOS applications.
• Architect, develop, and maintain modular and scalable iOS solutions using Swift, SwiftUI and Objective-C
• Lead and mentor junior developers, providing guidance and best practices to enhance the team’s skills.
• Participate in code reviews to maintain code quality, performance, and consistency.
• Optimize applications for performance and efficiency, ensuring a seamless user experience.
• Troubleshoot and resolve complex technical issues as they arise.
• Contribute to the continuous improvement of development processes and tools.
• Ensure that the applications comply with Apple’s design guidelines, delivering a polished and user-centric interface.

Mid iOS Mobile Developer

Backend Engineer

• Develop and maintain UI components for the Callisto platform using React and TypeScript
• Build and refactor C#/.NET Core backend APIs and microservices
• Implement receipt processing workflows for API-based and non-API registries
• Design and optimize database schemas in Azure SQL and Cosmos DB
• Integrate with ION Carbon Zero platform APIs for receipt and parcel management
• Connect to operational databases and data warehouses to synchronize trade data
• Build middleware integrations using Azure Logic Apps and Azure Function Apps
• Implement secure API authentication and authorization patterns
• Participate in knowledge transfer sessions with the transitioning development team
• Write comprehensive unit and integration tests with high code coverage
• Optimize application performance and scalability for high-volume processing
• Follow SDLC best practices, code review standards, and documentation requirements
• Collaborate with trade operations stakeholders to understand business requirements
• Support production deployments and troubleshoot issues as needed

Mid/Senior Fullstack Developer – .NET, React

• Collaborate with cross-functional teams, including developers, product managers, and stakeholders, to understand project requirements and define technical solutions.
• Design and develop software architecture for complex systems, ensuring scalability, performance, and maintainability.
• Provide technical leadership and mentorship to development teams, guiding them in implementing best practices and adhering to architectural standards.
• Conduct thorough code reviews and offer constructive feedback to maintain high-quality code.
• Evaluate and select appropriate technologies, frameworks, and tools to support the development process effectively.
• Design and optimize database structures, ensuring data integrity and efficient data retrieval.
• Continuously research and stay up-to-date with the latest industry trends, tools, and technologies to enhance the team's skillset and improve software development processes.
• Collaborate with cloud infrastructure teams to deploy and manage applications on the Azure platform.
• Develop and maintain technical documentation, including architectural diagrams, design specifications, and guidelines.

Software Architect, iOS

• Design, develop, and deploy .NET-based microservices on cloud providers, following best practices for scalability, performance, and security.
• Build responsive, user-friendly frontend applications using the React framework, ensuring a smooth and engaging user experience.
• Implement and maintain CI/CD pipelines for automated build, test, and deployment processes.
• Integrate APIs and third-party services to enhance application functionality.
• Mentor junior developers and provide support to ensure successful project delivery.
• Stay up to date with emerging technologies and industry trends, incorporating them into our development processes as needed.

Android Engineer

• Develop high-quality mobile applications using best development practices and standards.
• Collaborate with multidisciplinary teams in the banking sector.
• Ensure software quality through unit tests and code reviews.

Mid-Level Android Mobile Developer

• Collaborate with cross-functional teams, including developers, product managers, and stakeholders, to understand project requirements and define technical solutions.
• Design and develop software architecture for complex systems, ensuring scalability, performance, and maintainability.
• Provide technical leadership and mentorship to development teams, guiding them in implementing best practices and adhering to architectural standards.
• Conduct thorough code reviews and provide constructive feedback to maintain high-quality code.
• Evaluate and select appropriate technologies, frameworks, and tools to support the development process effectively.
• Design and optimize database structures, ensuring data integrity and efficient data retrieval.
• Continuously research and stay up-to-date with the latest industry trends, tools, and technologies to enhance the team's skillset and improve software development processes.
• Collaborate with cloud infrastructure teams to deploy and manage applications on the Azure platform.
• Develop and maintain technical documentation, including architectural diagrams, design specifications, and guidelines.

Software Architect, Android

Sales

• Configure and implement Salesforce Data Cloud as a customer data hub (CDP)
• Implement identity resolution to create a single patient/beneficiary profile
• Configure Zero ETL connections with data lakes and external sources (clinical systems, Benner, HIS)
• Define and implement the 360 data model (synchronous/asynchronous ingestion, cleansing, field derivation, mapping)
• Create patient segments and set up activations for Marketing Cloud and Service Cloud
• Implement data event-based triggers to automate workflows
• Prepare the data foundation for AI (Agentforce, Einstein) and advanced analytics
• Ensure LGPD compliance in data management

Senior Salesforce Data Cloud Developer

Business Analyst

• Act as the interface between business areas and the technical team, translating patient care needs, regulatory compliance, and operational efficiency into clear, prioritized requirements for implementation on the Salesforce platform.
• Serve as the bridge between the CI&T technical team and business areas (Contact Center, Ombudsman/Complaints, Credentialing, Post-Sales, Admissions/Hospital Admissions, Legal).
• Lead the mapping and detailing of business rules and end-to-end flows during Inception.
• Document functional and non-functional requirements, business rules (technical and functional), and acceptance criteria.
• Support backlog prioritization based on business value (NPS, reduction of Average Handling Time - AHT, regulatory compliance, scheduling).
• Participate in agile ceremonies and Three Amigos sessions (QA + Business + Development).
• Map the patient/beneficiary journey (Acquisition, Scheduling, Pre-Appointment, Service/Ombudsman, Management/Retention).
• Ensure traceability between requirements, user stories, and deliveries.

Senior Business Analyst

• Collaborate on a technology transformation project focused on pet healthcare
• Communicate effectively to raise issues and request information
• Analyze and troubleshoot architecture-related problems
• Work daily with technologies including Python, React, and AWS
• Participate in technical discussions in English with stakeholders

Mid Full-Stack Developer – React, Python

• Integration specialist responsible for designing and implementing integrations between the Salesforce platform and external legacy systems
• Design and develop APIs and integrations on the MuleSoft Anypoint Platform to connect Salesforce with external systems
• Implement bidirectional data integrations: customer master data, customer/partner registration, IVR (interactive voice response), confirmation/cancellation, contracts, leads and opportunities
• Develop connectors for clinical systems (scheduling appointments, tests and procedures)
• Configure and manage APIs on the Anypoint Platform
• Ensure bidirectional data synchronization between Salesforce and HIS (Hospital Information System)
• Implement error handling, retry policies, logging and monitoring for integrations
• Document APIs in the Developer Portal and keep API contracts up to date
• Participate in defining system boundaries and responsibilities during Inception

Mulesoft Developer – Salesforce

Machine Learning Engineer

• Design, implement, and scale solutions based on Large Language Models (LLMs)
• Build the bridge between AI models and enterprise systems
• Develop and maintain microservices in Python and Java
• Configure and manage data flows between backend systems and API gateways
• Implement AIOps practices for model monitoring
• Design and implement autonomous AI agents
• Ensure backend integrations support real-time data processing

Engineer, Machine Learning/AI

• Lead technical development on Service Cloud and Health Cloud: 360° patient view, case management, and omnichannel support
• Implement and configure Agentforce with generative AI for phone support, service automation, supervisor insights, and task management
• Build process automations (Flows, Process Builder, Apex Triggers) for appointment scheduling, confirmations, cancellations, and lead management
• Configure and customize Einstein Bots for WhatsApp support with generative AI
• Implement Health Cloud features: longitudinal patient record, clinical encounters, eligibility, social determinants, and care plans
• Participate in refinement and estimation sessions for epics and user stories
• Mentor mid-level and generalist developers within the squad
• Ensure code quality, adherence to best practices, and unit test coverage (TDD)

Mid Level Salesforce Engineer

Senior Full Stack Developer

Mid QA Engineer

Mid iOS Mobile Developer

Mid/Senior Fullstack Developer – .NET, React

Software Architect, iOS

Mid/Senior Fullstack Developer – .NET, React

Mid-Level Android Mobile Developer

Software Architect, Android

Senior Salesforce Data Cloud Developer

Senior Business Analyst

Mid Full-Stack Developer – React, Python

Mulesoft Developer – Salesforce

Engineer, Machine Learning/AI

Senior Salesforce Developer, Core