CI&T

Architect

• Work to align an Intentional Architecture model with a clear roadmap.
• Act as an advisor and promoter of experimentation and hypothesis validation models.
• Ensure the implementation of good architectural practices in the contract.
• Manage the career development of the technical team.
• Lead discussions on technical challenges with the client.
• Responsible for coordinating the integrated Technical Roadmap among Value Streams.
• Identify opportunities for technological evolution and monitor technical metrics for decision-making.

Architecture Manager

Sales

• Define the end-to-end solution architecture involving Service Cloud, Health Cloud, Marketing Cloud, Data Cloud, Agentforce, Mulesoft and Tableau
• Participate in alignment meetings and design decisions, mapping boundaries and responsibilities between Salesforce clouds and legacy systems (Benner, HIS, scheduling systems)
• Design the TO-BE solution: 360-degree view of the patient/beneficiary, omnichannel service (WhatsApp, Salesforce Voice, Chat, Email-to-Case, Web-to-Case), appointment/calendar integration and generative AI
• Ensure regulatory compliance (RN 566, RN 623) in data modeling and processes
• Define the unified data model (Data Cloud 360): identity resolution, single patient profile, segmentation and activation
• Guide the development team on best practices for Salesforce configuration and customization
• Validate bidirectional integrations with clinical systems, IVR (URA), customer databases and other connectors

Salesforce Architect, English

Customer Success Manager

• Design and develop advanced dashboards and reports in Tableau connected to the project's data sources (Salesforce, Data Cloud, external systems)
• Create executive visualizations: loss ratio (claims), portfolio management, customer scoring, churn prevention, financial analysis
• Develop operational dashboards: SLA metrics, service queues, average handling time (AHT), NPS, scheduling volume, no-show rate
• Configure data connections with Salesforce CRM Analytics and Data Cloud
• Implement program metrics dashboards (delivery time, cycle time, quality, custom KPIs)
• Create retention dashboards and predictive churn analytics
• Ensure dashboard performance and usability for different user profiles (operational, managerial, executive)
• Train key users on how to use the dashboards

Senior Tableau Developer/Analyst – Salesforce, CRM

• Configure and implement automated journeys in Marketing Cloud for appointment, exam and procedure confirmations via digital channels (WhatsApp, Email, SMS)
• Develop intelligent segmentations based on patient profile, care history and behavioral data
• Implement lead acquisition, awareness and retention campaigns
• Configure integrations between Marketing Cloud and Service Cloud/Health Cloud/Data Cloud
• Implement NPS and post-care feedback journeys
• Develop personalized communication templates in compliance with LGPD (Brazilian General Data Protection Law)
• Create and monitor campaign performance dashboards (ROI, conversion, CAC)

Salesforce Developer – Marketing Cloud

Backend Engineer

• Work on a LEGAL project within one of the country's leading financial institutions.

Fullstack Developer, Python, React, AWS

Software Engineer

• Boa comunicação com o time e com o cliente, dando clareza do dia a dia;
• Refinamento técnico;
• Realizar a manutenção e desenvolvimento de aplicações em Cobol realizando integração com banco de Dados;
• Antecipar-se a oportunidades e problemas, agindo com rapidez e eficácia, desenvolvendo soluções de forma preventiva.

Senior Cobol Developer

• Develop and maintain web applications using Node.js and React.
• Work with backend services written in Go, Kotlin and Python.
• Implement and manage containers using Docker.
• Orchestrate services in Kubernetes environments.
• Contribute to the creation and maintenance of CI/CD pipelines.
• Work with PostgreSQL databases for storage, data manipulation and troubleshooting.
• Implement observability practices using Datadog.
• Integrate messaging systems such as Kafka for inter-service communication.
• Collaborate with cross-functional teams to define, design and deliver new features.
• Explore and implement AI-based coding solutions to optimize processes and development, familiar with tools such as Cursor, Claude Code, Copilot, or Winsurf.

Senior Fullstack Developer – Kotlin/NodeJS/Java, ReactJS

• Design scalable and resilient services
• Anticipate performance and architectural issues
• Reduce technical debt
• Raise the technical level of the team
• Serve as a technical reference for backend
• Have a direct impact on the platform's stability and evolution
• Actively participate in architectural decisions
• Communicate clearly with technical and non-technical teams
• Mentor junior and mid-level developers

Senior Golang Developer

• Atuar com o time de desenvolvimento na garantia de uma entrega de qualidade para nosso cliente;
• Atuar com resolução de problemas de forma mais assertiva, com visão macro do negócio;
• Ampliar os conhecimentos do time com elaboração de treinamentos/dojos.

Senior Fullstack Developer – Angular/Java

DevOps Engineer

• Design, develop and evolve the Internal Developer Platform (IDP).
• Establish Golden Paths that enable development teams to consume infrastructure and services in a self-service manner.
• Actively participate in migration and infrastructure optimization projects.
• Develop and implement robust Cloud infrastructure practices.
• Design and build internal tools, services and CLIs.
• Architect and maintain GitOps-based deployment platforms.
• Develop and standardize reusable Helm Charts.
• Design enterprise-scale GitHub Actions architectures.
• Implement and manage advanced deployment strategies.
• Integrate static analysis and security tools into the software development lifecycle.

Senior DevOps Engineer – Platform

• Work with the development team to ensure a high-quality delivery for our client;
• Contribute to problem solving with a broader business perspective;
• Expand the team's knowledge by creating and delivering trainings/dojos.

Senior Fullstack Developer, Angular/Java

ServiceNow

• Map functional and non-functional requirements in collaboration with stakeholders;
• Write clear and concise user stories, ensuring alignment with business expectations;
• Facilitate requirements-gathering meetings and workshops with stakeholders;
• Analyze and document business processes, identifying opportunities for improvement;
• Work closely with the development team to ensure proper understanding and implementation of requirements;
• Conduct requirements reviews and validations with stakeholders.

ServiceNow Business Analyst

Content Marketing Manager

• Produce strategic, technical, and executive articles for the Content Hub / blog.
• Write copy for emails, newsletters, product launches, and internal campaigns.
• Develop positioning content (thought leadership, AI, efficiency, case studies, and trends).
• Outline scripts for videos, webinars, and demos.
• Adapt content for different audiences (executives, developers, and exploratory users).
• Translate complex AI and product concepts into clear, accessible language.
• Support the development and evolution of Flow's messaging and positioning.
• Ensure consistency of tone of voice across channels and formats.
• Organize editorial plans with a focus on scannability, basic SEO, and reading experience.
• Work in partnership with design to balance narrative and visuals.
• Conduct research on AI trends and market benchmarks.
• Use AI tools (Flow, ChatGPT, and similar) to support ideation and content structuring, refining outputs with a critical editorial perspective.

Mid-Level Content & Communication Analyst

Data Engineer

• We are looking for a Senior Data Engineer to join our team on an exciting Project for a major American investment client.
• This position requires a hybrid work model (3x/week) at our office in Campinas, SP, Brasil.

Senior Data Engineer, Campinas

QA Engineer

• Design, develop, and maintain automated tests and test frameworks for software applications across multiple platforms.
• Collaborate with software developers and product managers to understand product requirements and create comprehensive test plans.
• Execute and monitor automated test suites, analyze results, and report defects or issues.
• Enhance existing testing methodologies and integrate new testing technologies.
• Maintain documentation for automated processes, test results, and testing methodologies.
• Work closely with the development team to replicate and resolve bugs and verify fixes.
• Develop and execute test plans for our Customer Data Platform (Segment) and ensure accurate event tracking.