CI&T

Senior Salesforce Service Cloud

CI&T

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Job Level

Senior

Tech Stack

AWSCloud

About the role

  • Develop and implement robust solutions using APEX, SOQL, and SOSL.
  • Build dynamic user interfaces with Lightning Web Components (LWC).
  • Apply DevSecOps practices to ensure development security and efficiency.
  • Develop REST APIs in Apex, ensuring high performance and security.
  • Implement and manage API security concerns, including authentication, authorization, and API Gateway.
  • Use Salesforce tools such as Flow, Experience Cloud, and Lightning App Builder to optimize processes.
  • Collaborate with stakeholders to understand and incorporate business rules into development.
  • Serve as a technical reference for the team, sharing knowledge and best practices.

Requirements

  • Proven experience in Salesforce development with a backend focus.
  • Proficiency in APEX, SOQL, SOSL, and LWC.
  • Knowledge of deployments and code promotion within the Salesforce environment.
  • Knowledge of AWS to perform integrations and consume external data.
  • Familiarity with Salesforce tools such as Flow, Experience Cloud, and Lightning App Builder.
  • Ability to challenge and deeply understand business processes.
  • Prior experience in financial environments, especially financial products, treasury, or foreign exchange and derivatives, is a plus.
  • Salesforce certifications are a plus.
  • Strong communication and teamwork skills are essential, as the role will operate within a mixed squad working closely with client personnel.
Benefits
  • Health and dental insurance;
  • Meal and food allowance;
  • Childcare assistance;
  • Extended parental leave;
  • Partnerships with gyms and health and wellness professionals via Wellhub (Gympass) and TotalPass;
  • Profit-sharing (PLR);
  • Life insurance;
  • Continuous learning platform (CI&T University);
  • Employee discount club;
  • Free online platform dedicated to physical and mental health and well-being;
  • Prenatal and responsible parenting course;
  • Partnerships with online course platforms;
  • Language learning platform;
  • And many others
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APEXSOQLSOSLLightning Web ComponentsREST APIsDevSecOpsAPI securityauthenticationauthorizationcode promotion
Soft Skills
communicationteamworkcollaborationproblem-solvingbusiness process understanding
Certifications
Salesforce certifications