Chumash Enterprises

Administration

• Administers loan accounts, including payment processing, construction draws, and payoff requests.
• Reviews borrower documentation and evaluates eligibility in accordance with enterprise guidelines and approved loan programs.
• Maintains accurate records and prepares management reports.
• Verifies borrower home insurance coverage and coordinates renewals as needed.
• Ensures loan collateral is maintained and documentation remains current.
• Monitors delinquent accounts and partners with Accounting and Legal to ensure timely communication and accurate system tracking.
• Coordinates with the Community Development Team to ensure HOA assessments and utility bills are billed appropriately, and that homeowner collections are remitted appropriately.
• Prepares and executes loan documents accurately and on schedule.
• Uses loan software to generate monthly statements, accrue interest, assess late fees, and produce IRS Form 1098 reporting annual interest paid.
• Reconciles the loan system to the general ledger; investigates and reconciles items as part of the month-end close process.
• Responds to borrower inquiries and supports Accounting with loan processing and underwriting.
• Additional job responsibilities may be assigned as determined by the Government Operations Accounting Manager.

Loan Program Administrator

Auditor

• Responsible for generating the summary and statistical data compiled into reports, verifying daily hotel transactions, processing end of the day reports, auditing, monitoring, and managing all pm accounts, comp accounting, direct bills, entertainment, administrative, and guest comps.
• Prepares and reconciles all postings, routes all reservations correctly, balances and corrects Guest Service Agent’s work, prints comp vouchers for arrivals, runs and distributes nightly reports and guest folios.
• Verifies all credit card transactions from payment reports with guest folios and verifies with shift batches.
• Completes daily auditing and closing procedures accurately and efficiently.
• Balances all comp vouchers, checking for signatures and stay information.
• Verifies and balances all Player Development group, service recovery, admin, and entertainment comps.
• Initiates and completes the audit computer process.
• Balances and processes all credit card batches for the day’s activity.
• Obtains from the credit limit report additional authorization for all non-complimentary guests.
• Researches all charge backs.
• Audits all mini bar charges.
• Balances gift card transactions with point of sale (POS) system.
• Reviews and researches all refunds on negative transactions.
• Analyzes and problem solves any aspects of the night audit function.
• Accurately counts cash drawer of Guest Service Agents.
• Assists in overseeing the nightly operation of the hotel in an efficient manner.
• Communicates pertinent shift information to next shift and supervisor.
• Assists with all front desk operations as needed including greeting guests, taking room reservations, responding to inquiries, processing confirmation letters, etc.
• Completes all paperwork and closing duties in accordance with departmental standards.
• Prepares daily reports for management and reports any night audit discrepancies.
• Provides an accurate accounting of guest bills.
• Adheres to proper credit, check cashing, and cash handling policies and procedures.
• Handles guests’ concerns and complaints with objectivity; involves management as needed.
• Files all charges to proper accounts and performs data entry.
• Regularly accesses the Oasis, Opera, Dollars-on-the Net, and Super Playmate systems.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Night Auditor

Manager

• Provides supervision, direction, and leadership to medical department support staff.
• Oversees and supports day-to-day operations of the Medical department, including patient triage and nursing care.
• Supervises the medical staff in accordance with the Santa Ynez Tribal Health Clinic (SYTHC) organization’s policies.
• Ensures and communicates policies and procedures concerning OSHA, CLIA, AAAHC, and all other staff and patient safety issues.
• Ensures adequate staffing levels in the medical department.
• Approves timesheets, time off requests, and vacation for supervised medical staff.
• Coordinates staff schedules in relation to patient care needs, in a timely and efficient manner.
• Presents departmental and relevant information to the Director, Chief Officer and/or the Health Board, as needed.
• Hires, trains, develops, empowers, coaches, counsels, conducts performance and salary reviews, resolves problems, provides open communication vehicles, disciplines, and recommends terminations as appropriate.
• Orders and maintains the Medical department’s supply inventory and equipment in accordance with Medical Director’s annual budgeted allowance.
• Works closely with the Medical Director and providers to conduct audits, maintain associated records, and monitor compliance with SYTHC policies, state, federal, and program guidelines.
• Participates in diabetic team meetings, maintains working knowledge of the diabetic grant funds, and oversees and provides support for all necessary reporting.
• Maintains overall understanding of NextGen as it relates to the medical department.
• Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.

Medical Clinic Manager

Producer

• Designs, develops, and implements audio, video, media, and control system infrastructure for Entertainment events.
• Advance shows by confirming show details with internal departments (Food & Beverage, Hotel, Transportation, Security etc.) prior to the show date.
• Advance shows by confirming show details with Artist’s production staff and Tour Managers prior to the show date.
• Manages projects to meet aggressive schedules and objectives.
• Maintains, repairs, and operates all Entertainment related equipment associated with the Samala Showroom.
• Establishes policies and procedures to ensure the efficient operation of the showroom.
• Directs the production team and ushers on show nights.
• Analyzes and reports on event contracts and riders to department leadership.
• Conducts a regular review of Entertainment’s performance and production needs.
• Provides improvement recommendations for technology, equipment, and staffing.
• Plans, schedules, and executes preventative maintenance for equipment.
• Ensures that space utilization, special arrangements, building policies, and fire regulations are followed by performers and private contractors.
• Process billing and ensures vendors are paid on time.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Production Manager

Administrative Assistant

• Manages all areas within the hotel front office according to established policies and procedures, guest service standards, financial plans, and company directives.
• Sets and maintains front office standards for productivity, cleanliness, ordering, cost control, training, safety, equipment uses, and especially guest service.
• Ensures all guest-related issues are resolved in a manner consistent with company standards.
• Directly oversees all aspects of front office and guest services.
• Maintains standards of guest service in a manner consistent with AAA Four Diamond standards.
• Administers all company and department standard operating procedures and policies.
• Meets and greets VIP guests.
• Handles guest complaints, maintaining a satisfactory impression with the guest on resolving any and all types of complaints.
• Conducts routine inspections of all assigned areas of responsibility including guestrooms, front desk operations, concierge, and bell stand.
• Ensures pool and pool area is properly set up/broken down and area is maintained to meet established standards.
• Ensures that guest and employee safety standards are applied and enforced, particularly guestroom key control.
• Ensures guest accounts are accurately maintained.
• Ensures all needed reports are run and distributed timely.
• Maximizes the occupancy and rooms revenue of hotel.
• Conducts regular spot checks of our website booking engine to ensure room availability and rates are properly reflected.
• Maintains communication and coordinated efforts with other functional areas affected by the front office such as hosting, housekeeping, maintenance, and finance.
• Manages the communication of in-room dining with Craft House operations.
• Communicates staffing needs with Hotel Manager.
• Hires, trains, develops, empowers, coaches, counsels, conducts performance and salary reviews, resolves problems, provides open communication vehicles, disciplines, and recommends terminations as appropriate.
• Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Loan Program Administrator

Night Auditor

Medical Clinic Manager

Production Manager

Front Office Manager