Technical Customer Support Representative – Experienced
CHS Inc.
full-time
Posted on:
Location Type: Office
Location: Hannaford • North Dakota • United States
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Salary
💰 $19 - $31 per hour
Job Level
About the role
- Initiate new customer set up and portal access
- Monitor set up process and address delays to ensure safety and compliance requirements
- Provide customers with posted bids and price sheet quotes
- Ensure contract policy is followed and gather contract signatures
- Facilitate customer inquiries related to customer and settlement payments
- Intake all types of customer disputes
- Review contract details provided by sales team
Requirements
- 1+ years of experience in Customer Service and Technical Support
- High School diploma or GED
- Strong written and verbal communication skills
- Proficient with MS Word, Excel, and PowerPoint
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish, preferred
Benefits
- Medical
- Dental
- Vision
- Wellness programs
- Life insurance
- Health and dependent care spending accounts
- Paid time off
- 401(k)
- Pension
- Profit sharing
- Short- and long-term disability
- Tuition reimbursement
- Adoption assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicetechnical supportcontract managementdispute resolution
Soft Skills
strong written communicationstrong verbal communicationproblem-solvingcustomer inquiry facilitation
Certifications
High School diplomaGED