CHS Inc.

Technical Customer Support Representative

CHS Inc.

full-time

Posted on:

Location Type: Office

Location: Lakota • North Dakota • United States

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Salary

💰 $19 - $30 per hour

Job Level

Junior

About the role

  • Initiate new customer set up and portal access
  • Monitor set up process and address delays
  • Provide customer information on how to do business
  • Provide customers with posted bids and price sheet quotes
  • Work with customers to ensure contract policy is followed
  • Facilitate customer inquiries related to billing and payment
  • Intake all types of customer disputes
  • Review contract details to ensure accuracy
  • Compile and distribute relevant reports for stakeholders

Requirements

  • 1+ years of experience in Customer Service and Technical Support
  • High School diploma or GED
  • Strong written and verbal communication skills
  • Proficient with MS Word, Excel, and PowerPoint
  • Ability to read, write and communicate in Spanish, preferred
Benefits
  • paid time off
  • volunteer day
  • health insurance
  • 401(k)
  • pension
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicetechnical supportcontract reviewbillingdispute resolution
Soft Skills
communicationwritten communicationverbal communication
Certifications
High School diplomaGED