Chowbus

Director of Product – Payments

Chowbus

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $80,000 - $110,000 per year

Job Level

Lead

About the role

  • Leading the end-to-end payments strategy and execution across platform partnerships.
  • Aligning payment platform capabilities with restaurant POS needs.
  • Driving reliable money movement and measurable improvements in authorization and transparency.
  • Defining payout and settlement standards to ensure clear, merchant-facing transparency.
  • Empowering reconciliation to support accurate closes and audits.
  • Establishing a risk and compliance framework to reduce exposure while staying audit-ready.
  • Building a high-integrity funds and ledger foundation for splits, balances, fees, and reporting.
  • Improving authorization rates and lowering blended costs via policy and routing strategies.

Requirements

  • 6 years in payments/fintech/retail product; 3 years leading PMs; restaurant/POS a plus.
  • Solid knowledge of acquiring/gateway/clearing/settlement and card-scheme rules; familiar with PCI/EMV security baselines.
  • Ability to define and execute product strategy and vision, align it to company goals, and drive market research, competitive analysis, and customer insights to identify opportunities and growth.
  • Experience with integrating with payment platforms such as Stripe or Adyen, is a plus.
  • Strong data-driven execution and cross-functional leadership.
  • Exceptional communication, presentation, and interpersonal skills—able to convey complex concepts to both technical teams and executives.
  • Fluent English; Mandarin is a plus.
Benefits
  • Medical, dental, and vision insurance
  • 401(k)
  • 100% employer-paid Short-Term Disability (STD)
  • 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
  • 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
  • Company holidays
  • Birthday off
  • Paid Parental Leave
  • Flexible Paid Time Off (PTO)
  • Employee Assistance Program (EAP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
payments strategyauthorizationpayout standardssettlement standardsreconciliationrisk and compliance frameworkpolicy strategiesrouting strategiesdata-driven executionmarket research
Soft skills
cross-functional leadershipcommunication skillspresentation skillsinterpersonal skillsability to convey complex concepts
Certifications
PCI complianceEMV security
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