Chinese American Service League

Manager

• Lead a dedicated team of clinicians and support program growth.
• Ensure clients receive compassionate, trauma-informed care that strengthens the community.
• Conduct weekly clinical and administrative supervision to direct reports and interns.
• Provide timely feedback, coaching, and reflective support to strengthen clinical outcomes.
• Conduct performance reviews and stay interviews to support staff members’ growth plans.
• Participate in leadership meetings and support strategic program planning and implementation.
• Support operational oversight of Brain Health and Behavioral Health programs to meet performance benchmarks.

Senior Manager, Clinical Services

Counselor

• Provide clients with accurate information about USCIS application procedures, ensuring compliance with legal standards without providing legal interpretation.
• Assist clients in completing immigration forms based on their provided information, avoiding legal advice on form responses.
• Collect and verify supporting documents for client applications, ensuring completeness and accuracy.
• Monitor and follow up on clients' application statuses, providing timely updates and assistance as needed.
• Refer clients to appropriate programs, both within and outside the agency, for specialized support.
• Direct clients to the agency’s DOJ-accredited representatives for legal services when necessary.

Senior Manager, Clinical Services

CIS Legal Service Counselor I