Chime

Vice President, Provider Membership Innovation

Chime

full-time

Posted on:

Location Type: Remote

Location: Missouri • United States

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Job Level

Lead

About the role

  • Design and own CHIME’s local provider engagement strategy
  • Develop and launch a scalable chapter and field engagement operating model
  • Ensure alignment between local engagement efforts and CHIME’s evolving membership strategies
  • Partner with the VP of Membership to integrate local engagement into recruitment, retention, and renewal strategies
  • Lead the execution of local provider membership initiatives
  • Establish policies, processes, and operating rhythms for efficient delivery of local programs
  • Oversee operational systems, workflows, and recordkeeping for local provider engagement programs
  • Orchestrate alignment across membership, education, marketing, and policy
  • Lead change management for new chapter and field engagement models
  • Implement a continuous Voice of Customer (VOC) and outcomes‑tracking framework
  • Aggregate and analyze data to quantify member outcomes and return on investment
  • Lead, coach, and mentor high‑performing staff and volunteer leaders
  • Manage multiple complex initiatives while maintaining strategic focus

Requirements

  • Bachelor’s degree required
  • Master’s degree Preferred
  • Certified Association Executive (CAE) preferred
  • 10 + years of demonstrated leadership experience in association management, membership strategy, customer engagement, or related fields.
  • Strong financial and operational acumen, including budgeting and performance measurement.
  • Proven change management and cross‑functional leadership capabilities.
  • Analytical mindset with the ability to translate data into strategy, decisions, and compelling narratives.
  • Collaborative, results‑oriented leader who thrives in a dynamic, growth‑focused environment.
  • Excellent project management, communication, and problem‑solving skills.
  • Passion for advancing CHIME’s mission and serving digital health leaders.
Benefits
  • Some travel will be required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
association managementmembership strategycustomer engagementbudgetingperformance measurementdata analysisproject managementchange managementoperational systemsworkflow management
Soft Skills
leadershipcollaborationresults-orientedcommunicationproblem-solvinganalytical mindsetcoachingmentoringstrategic focusdynamic adaptability
Certifications
Bachelor's degreeMaster's degreeCertified Association Executive (CAE)