Chili Piper

Sales Development Rep

• Identify high-potential businesses and develop and execute outbound strategies to bring them to Chili Piper
• Develop and lead outbound campaigns from idea-generation through to qualified meetings
• Launch and test new outbound lead generation channels and determine how best to scale them
• Work with cross-functional teams and build the roots of our Sales team
• Hit the phones confidently with prospects from self-sourced and SDR generated efforts
• Set monthly OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
• Become a product expert
• Consistently achieve your activity goals

Sales Development Representative

QA Engineer

• Create effective test strategies for the mission-critical services developed within the engineering team to improve products quality
• Write and execute test plans for the UI and backend services
• Create, maintain and improve automated test coverage for our products
• Ensure continuous testing and monitoring of functionality, stability, performance, and accuracy of all components
• Ensure that the final product satisfies the product requirements and meet end-user expectations
• Investigate and debug issues reported by the other team members
• Process product reviews and inform the development team of defects and errors

Growth Marketing

• Own pipeline targets and the plays and experiments behind them
• Launch and manage multi-channel growth plays across paid, organic, email, events, partnerships, outbound, and product-led loops
• Design and optimize the funnel from first touch to qualified meeting
• Run fast, weekly experiments on channels, creatives, offers, landing pages, and automation
• Find unconventional growth opportunities, like viral loops, influencer plays, product hooks, or automation workflows
• Turn scrappy tests into repeatable pipeline engines
• Align closely with SDRs, AEs, and RevOps to turn experiments into real opportunities
• Track performance across pipeline, CAC, conversion rates, and ROI
• Scale what works and kill what doesn’t

Senior Demand Generation/Growth Marketer

Account Manager

• Cross Sell new products to existing customers
• Renew the contracts of our largest mid-market customers through great relationship building and value-add throughout their lifecycle with us.
• Create expansion opportunities within different geographies/business units, additional sales seats, and new products.
• Define and review the success criteria with your customer to ensure they're performing as expected on a regular basis.
• Leverage sales management tools like Salesforce and Gong to track sales activities.
• Sell to key decision makers within mid-market organizations (51-1000 employees). You must establish strong partnerships with procurement teams, legal teams, and security teams in addition to the primary decision makers in sales, customer success, and marketing departments.
• Identify customers at risk and provide the necessary support with our Customer Success team to retain and make them successful.
• Work closely with the Customer Success team to ensure all onboarding and success criteria are being met.
• Develop account plans to plan out strategy alongside marketing and customer success to expand mid-market accounts.