Product Manager

Chili Piper

Senior Product Manager managing complex, enterprise-grade products at Chili Piper. Own product strategy, aligning with Engineering, Design, Sales, and Marketing for meaningful customer impact.

Posted 5/28/2026full-timeRemote • 🌎 Anywhere in the WorldMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own and manage a complex product area end-to-end, from discovery through delivery, iteration, and long-term evolution.
Define product strategy and roadmap for your area, balancing customer needs, business impact, and technical constraints.
Translate highly complex data, workflows, and customer needs into clear product direction and actionable insights.
Partner closely with Engineering and Design to empower teams, align on solutions, and deliver high-quality experiences.
Define success metrics for your product area and continuously evaluate performance to inform prioritization and iteration.
Align with Sales and Marketing to ensure products reach the right customers and deliver on their intended value.
Drive prioritization and make informed tradeoffs in ambiguous, enterprise-grade problem spaces.
Maintain a high bar for product quality, usability, and attention to detail.

Requirements

What you’ll need

Senior-level experience managing complex B2B products, with clear ownership over product areas or major initiatives.
Strong product judgment, with the ability to define problems worth solving and make informed tradeoffs in ambiguous environments.
Proven ability to simplify complexity and translate data, customer insights, and constraints into clear product decisions.
Deep curiosity and commitment to continuously improving product quality, craft, and outcomes.
Experience collaborating closely with Engineering, Design, Sales, and Marketing in a cross-functional environment.
Comfort operating in evolving problem spaces where priorities may shift and requirements are not always fully defined.
Passion for building products that engage users, create long-term value, and turn customers into advocates.
Bonus: Experience with CRMs and/or Marketing Automation platforms.
Familiarity with enterprise-grade SaaS products and data-rich workflows.
Experience building or evolving platform capabilities that support multiple customer use cases.

Benefits

Comp & perks

Competitive pay based on market rate wherever you live
Unlimited vacation (and we *do* mean it, and we *do *take it!)
Generous health, dental, and vision insurance
Any equipment/software/tech that you need to do your job
Annual professional development stipend of $2,000 USD
Equity - all Pipers receive stock options
Annual company retreat in epic locations (past trips: Paris, Morocco, Tulum, Iceland, Ibiza, India)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product strategyroadmap developmentsuccess metrics definitiondata translationproduct judgmentcomplex problem solvingproduct quality improvementplatform capability developmentB2B product managementSaaS product familiarity

Soft Skills

cross-functional collaborationcustomer engagementattention to detailcuriosityadaptabilitydecision makingtradeoff analysiscommunicationproblem simplificationuser advocacy