Children's Minnesota

Director

• Work with other Children's Minnesota staff and external partners to develop and advance federal public policy positions that support the mission, vision and values of Children's Minnesota.
• Serve as the primary liaison between Children's Minnesota and federal leaders, including administration, members of Congress and their staff, as well as agency officials and external stakeholders.

Federal Affairs Director

Clinical Research

• implement and manage multiple research projects
• act as liaison between the investigators, primary care providers, and institutional review board (IRB), research administration, and the sponsor

Senior Clinical Research Coordinator – Hematology

Financial Planning and Analysis

• Provides timely response and resolution to inquiries on account balances of the uninsured and underinsured patient as well as other patient out-of-pocket expenses related to co-insurance and deductibles.
• Responds to initial patient-family requests.
• Provides detailed explanations of patient billing information.
• Resolves patient-family questions.
• Performs follow-up on outstanding concerns.
• Collaborates with other departments to research patient billing history.
• Consistently demonstrates excellent customer service and communication skills.

Billing Follow-up Representative

• providing financial support to business owners
• forecasting
• lead annual budgeting
• support the development of the strategic plan
• demonstrate a high level of operational knowledge

Senior Financial Analyst

Call Center Representative

• This position is responsible for answering telephone calls; providing personalized seamless service to physician callers; responding to inquiries with expert knowledge of physicians, services, and programs; working with internal departments of affiliated entities to draft best practices for routing and responding to physician callers; and prioritizing complex and emergent situations.
• Incumbent may need to access 3-4 software systems within one call.
• Incumbent will also participate in staff training and act as a resource for co-workers when necessary.

Hospital Program Call Center Representative

Human Resources

• Support the administration of all HR services.
• Responsible for leave of absence and benefits administration and delivering exceptional customer service to our employees, managers, and HR partners.
• Familiar with and applies the policies, plan documents and procedures of Children's in order to make leave and benefit determinations, answer customer inquiries and resolve any issues.
• Responsible for phone coverage of the Employee Service Center providing employees information on a wide variety of HR topics and triage calls to the appropriate center of excellence (COE) when needed.
• Other responsibilities include leave of absence and benefit administration, COBRA administration, life event status changes, benefits billing, and retro benefit processing; employee status changes and reporting relationship changes and entering data into the operation systems; exhibit good customer service and de-escalation skills and follow through within required time periods.

Human Resource Generalist

• Provides organization-aligned human resources (HR) leadership and expertise in partnership with division and functional department leaders to support the vision, mission, values, and goals of Children's Minnesota.
• Acts as a strategic advisor to business leaders, translating HR strategy into actionable plans, driving talent management, and fostering organizational culture to achieve business objectives.
• Key responsibilities include providing expert guidance on employee relations, performance management, and compensation; spearheading initiatives for workforce planning, succession, and organizational design; and leveraging data to inform decisions and drive organizational changes and improvement.