Chetwood Bank

Cloud Engineer

• - Own large technical components.
• - Write high-quality code (appropriate style, patterns, organisation, comments, testability) with feedback and support.
• - Follow well-known principles when appropriate e.g. KISS, DRY, SOLID.
• - Test code thoroughly and proactively, and use good practices with feedback and support.
• - Create small and manageable pull requests.
• - Build loosely coupled components.
• - Able to design and implement systems that comprise of multiple technical components for a given set of features
• - Actively participate in requirements gathering and solution design. Communicate engineering choices/concerns.
• - Consider non-functional requirements, and promote good resilience, performance, security, observability, and auditability practices to help other engineers deepen their knowledge.
• - Document and share designs. Ensure the designs are peer-reviewed and/or reviewed as part of the appropriate forums, including through Technology Design Authority (TDA) when appropriate.
• - Understand continuous integration and the value of integrating small chunks of code into the main branch frequently.
• - Proactively communicate progress to your team. Use your experience to unblock yourself on time. Rely on documentation, forums, and technical knowledge to resolve blockers.
• - Clearly and confidently articulate the risk of technical problems to non-technical stakeholders (e.g. legal, compliance).
• - Consider the impact that your work has on the product, business or customer.
• - Demonstrate detailed -SME- knowledge in several domains.
• - Actively engage in the roadmap development with your team.
• - Use your understanding of system functionality to identify large limitations and impactful enhancements.
• - Lead discussions on new or existing tools, technologies, automation, and engineering practices while being pragmatic in what can be changed or introduced vs what needs to be delivered.
• - Demonstrate tools/frameworks, and new practices to the wider software engineering chapter (community of practice).
• - Take part in initiatives to improve the practices of the engineering discipline.

Senior Cloud Engineer

Customer Support

• As a Lending Support Specialist you will be working as part of the Mortgage Operations team and will hold an in-depth knowledge of our products, processes, and policy to enable them to provide a high-quality, broker-driven mortgage-related service. Responsible for onboarding new broker registrations and ensuring existing brokers continue to meet the required criteria for panel membership as per company guidelines. Handling calls and live chat from brokers who require help prior to submission, focusing on understanding their needs and identifying the ways in which to help, while supporting other areas of the Mortgage Operations team. Supporting the Mortgage Operations team with processes to ensure all SLAs are met.