About the role
- Own daily operations to ensure the project goals are met in terms of timeline, quality standards, and throughput.
- Monitor project KPIs and flag risks or bottlenecks to Project Managers.
- Recruit, onboard, and train Brazilian Portuguese participants.
- Ensure participants have a comprehensive understanding of the tasks and language-specific requirements.
- Conduct thorough quality checks, coach participants to high performance, and build a team to oversee quality control.
- Host Q&A sessions and provide timely support on enquiries.
- Review guidelines regularly, update documentation, and clearly communicate updates to the team.
- Maintain efficiency, reliability, and accountability in a fully remote setup.
- Provide timely updates, feedback, and recommendations to Project Managers.
- Manage project administrative tasks in line with both client and internal standards.
Requirements
- Native Brazilian Portuguese speaker (C1 level or higher) with professional working proficiency in spoken and written English.
- 1-5 years of project management experience.
- Outcome-driven to meet and exceed deliverables.
- A high level of commitment, integrity, and an excellent "can do" working attitude.
- A growth mindset with the ability to learn quickly and adapt to project requirements.
- Efficient time management to deliver consistent output and attention to detail.
- Well-versed with Google Workspace, including spreadsheets.
- Bonus points if you have:
- Prior experience in data annotation or LLM evaluation projects.
- Experience with project and people management, project coordination, quality assurance, or training.
- Build leadership and quality management skills to enhance your portfolio.
- Gain hands-on experience overseeing a cutting-edge AI project.
- Be part of Chemin, TDCX’s fast-growing AI subsidiary, and work on projects that shape the future of financial technology.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementdata annotationLLM evaluationquality assurancetraining
Soft skills
outcome-drivencommitmentintegritycan do attitudegrowth mindsettime managementattention to detail