Chemin AI

Artificial Intelligence

• - **Lead and Manage** a team of Project Managers and Project Associates, providing hands-on guidance, coaching, and escalation support
• - **Ensure Project Excellence** — set up, manage, and monitor delivery pipelines across multiple data annotation projects, ensuring quality, timeliness, and client satisfaction
• - **Collaborate Across Teams** — work closely with our Project Delivery Managers, Technical Program Managers, Talent & Partnership team, and Ops teams to ensure seamless coordination and proactive issue resolution
• - **Client Management** — serve as the escalation point for delivery issues; manage expectations and build trust with both local and international clients
• - **Operationalize Strategy** — translate business and client needs into repeatable delivery processes and playbooks
• - **Drive Reporting & Visibility** — own weekly progress reviews, internal dashboards, and delivery tracking for strategic accounts
• - **Mentor and Grow Talent** — actively coach PMs and Associates to build strong delivery habits, clear communication, and ownership
• - **Implement Process Improvements** — identify inefficiencies in workflow and push changes that improve delivery speed and accuracy

Project Delivery Lead – AI Services

Translator

• Review machine-translated e-commerce content for accuracy, clarity, and natural English usage
• Translate and improve product titles and descriptions where required
• Apply quality labels accurately based on provided criteria
• Follow project guidelines and reference materials consistently

Product Translation Reviewer, Mandarin – English

Sales Development Rep

• - Identify and source potential clients through research, platforms, and outbound channels
• - Qualify leads based on defined criteria and business needs
• - Maintain and update lead databases and CRM systems
• - Support the BD team with market insights and competitor analysis
• - Assist in preparing pitch decks, proposals, and sales materials
• - Coordinate meetings, demos, and follow-ups with prospective clients
• - Act as an initial point of contact for inbound and outbound leads
• - Support handover of qualified leads to Client Solutions or Sales teams
• - Track lead progress and sales pipeline updates
• - Prepare regular reports on lead generation performance and conversion rates
• - Ensure accurate documentation and data hygiene in systems
• - Work closely with Business Development, Client Solutions, and Marketing teams
• - Support campaigns, events, and outreach initiatives
• - Contribute ideas to improve lead generation processes and workflows

Project Delivery Lead – AI Services

Product Translation Reviewer, Mandarin – English

Senior Sales Development Representative