Salary
💰 $160,000 - $188,000 per year
About the role
- Embed with the Growth team; help define the roadmap, vision, and lead design work
- Own the design work for funnel optimization, NUX, and personalization for guided flows
- Leverage AI to create personalized customer experiences
- Design growth systems, experiments, and new product features, translating quantitative and qualitative insights into testable ideas
- Champion designs that deliver a seamless, easy, delightful experience for our SMB users
- Facilitate workshops to develop winning ideas
- Distill complex information into simple and beautiful user experiences
- Build strong relationships with interdisciplinary teams to conceptualize, build, and ship user-friendly and business-driven products
- Participate in UX research, apply insights to designs, represent the voice of the customer, and advocate for users
- Be a strong voice in sharing ideas, managing stakeholder feedback, challenging assumptions, and bringing best practices to the team
Requirements
- Portfolio showcasing high-quality work directly impacting project success
- 7+ years of professional design experience
- 4 years on Growth teams or in ecommerce and merchandising
- Experience driving gains in conversion, basket price and product adoption
- Experience with onboarding & merchandising surfaces and iterative experimentation like A/B testing
- Comfortable identifying and conducting UX research and testing independently
- Ability to work in complexity and fast-paced environments
- Focus on psychology and behavioral science (experience a plus)
- Strong communication: design explorations, research, documentation, and presentations
- Deep understanding of best practices and contemporary design patterns
- Nice to have: Experience with B2B companies focusing on SMBs