CHC English Literature & Writing

Counselor

• Manage all activities related to prospective students, applicants, school districts, and colleges from a specific territory/population.
• Attend regional and national college fairs (virtual where applicable).
• Report on recruitment initiatives, including tracking of inquiries, applications, follow-up contacts, campus visits, etc. that allow for the analysis of enrollment strategies.
• Conduct engagement via telephone, email, written, and personal contact with prospective students, families, and school personnel.
• Conduct file review and information sessions for all populations. Provide campus tours when needed.
• Promptly respond to phone calls, emails and inquiries.
• Conduct weekly call campaigns and meet high-volume weekly call goals.
• Manage application flow. Evaluate admissions applications and make admission decisions or recommendations in a timely fashion.
• Assist the financial aid office by providing support during peak times.
• Work closely with other campus offices to provide information students need to convert acceptances to enrollments.
• Assist with the planning of enrollment related events such as Open House, Admitted Student Days, Group Tours, etc.
• Extensive travel is required for in-person recruitment to targeted schools, colleges and events in assigned regions to provide presentations to students and parents, including evening and weekend programs. Frequent evening and weekend availability are required. Peak travel seasons: fall and spring.
• Coordinate special projects as assigned.
• Other duties as assigned.

Admissions Counselor

• Award and process financial aid for assigned undergraduate, graduate, and accelerated student populations.
• Review and audit student financial aid files to ensure accuracy and regulatory compliance.
• Counsel students and families on financial aid requirements, eligibility, and award packages.
• Support the processing of federal and private educational loan applications.
• Administer Pennsylvania State Grant programs and related initiatives.
• Manage endowed scholarship awarding and reporting processes.
• Maintain compliance with federal, state, and institutional financial aid regulations.
• Maintain confidential and accurate student records in accordance with FERPA.
• Coordinate updates to financial aid content on the College website and myCHC portal.
• Participate in on-campus and virtual recruitment and outreach events.
• Assist the Director with departmental reporting using PowerFAIDS, InfoMaker, and Access.
• Administer the Federal Work-Study program, including eligibility review, documentation, and timesheet processing.

Admissions Counselor

Financial Aid Counselor