Admissions Counselor

CHC English Literature & Writing

Undergraduate Admissions Counselor at Chestnut Hill College guiding prospective students through the admissions process. Managing recruitment initiatives and engaging with diverse populations through various contact methods.

Posted 7/21/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while effectively managing recruitment activities and engaging with diverse groups. Proven ability to analyze enrollment strategies and support prospective students through the admissions process.

Highest-signal resume keywords

Bachelor's DegreeCustomer Service ExperienceExcellent Oral And Written CommunicationPresentation SkillsValid Driver’s License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Application EvaluationRecruitment Strategy AnalysisEvent PlanningFile ReviewCampus Tours

Soft Skills

Relationship BuildingOrganizational SkillsTime ManagementPositive EngagementProfessionalism

Industry Keywords

Enrollment ManagementProspective Student EngagementCollege AdmissionsDiversity And InclusionTravel Coordination

Tech Stack

Tools & technologies

Spring

About the role

Key responsibilities & impact

Manage all activities related to prospective students, applicants, school districts, and colleges from a specific territory/population.
Attend regional and national college fairs (virtual where applicable).
Report on recruitment initiatives, including tracking of inquiries, applications, follow-up contacts, campus visits, etc. that allow for the analysis of enrollment strategies.
Conduct engagement via telephone, email, written, and personal contact with prospective students, families, and school personnel.
Conduct file review and information sessions for all populations. Provide campus tours when needed.
Promptly respond to phone calls, emails and inquiries.
Conduct weekly call campaigns and meet high-volume weekly call goals.
Manage application flow. Evaluate admissions applications and make admission decisions or recommendations in a timely fashion.
Assist the financial aid office by providing support during peak times.
Work closely with other campus offices to provide information students need to convert acceptances to enrollments.
Assist with the planning of enrollment related events such as Open House, Admitted Student Days, Group Tours, etc.
Extensive travel is required for in-person recruitment to targeted schools, colleges and events in assigned regions to provide presentations to students and parents, including evening and weekend programs. Frequent evening and weekend availability are required. Peak travel seasons: fall and spring.
Coordinate special projects as assigned.
Other duties as assigned.

Requirements

What you’ll need

Bachelor's degree from an accredited college/university.
Prior customer service experience.
Excellent oral and written communication abilities.
Engage positively and professionally with diverse groups, fostering strong relationships with prospective students, families, colleagues, and stakeholders.
Proven ability to prioritize multiple tasks, manage deadlines, and stay organized while balancing travel and recruitment duties.
Comfortable presenting to large audiences both in-person and virtually.
Must possess a valid driver’s license, reliable transportation, and car insurance.
Demonstrated understanding of and commitment to the College’s Mission and Core Values, including a shared dedication to inclusive, mission-driven education that supports the development of the whole person.

Benefits

Comp & perks

No phone calls, please.
Commitment to a culture of diversity, equity, and inclusion as a core value.
Commitment to fostering an inclusive community and supporting our diverse student body.
Embrace equal access.
Applications from candidates of all backgrounds, experiences, and perspectives are welcome.
Encourage applications from groups historically underrepresented in higher education.
Commitment to increasing the diversity of the college community and the curriculum.