CharterUP

Inside Sales Representative – Bilingual EN/FR

CharterUP

full-time

Posted on:

Location Type: Remote

Location: Arizona • California • United States

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Salary

💰 $63,000 - $120,000 per year

About the role

  • Hit and exceed every metric. Own performance against conversion rates, revenue targets, outbound and inbound activity, repeat bookings, and overall account growth.
  • Manage a high volume of inbound leads while driving outbound reactivation and expansion efforts to capture repeat and new business.
  • Leverage CharterUP’s proprietary marketplace technology to create tailored, accurate trip quotes that minimize friction in the booking process.
  • Execute disciplined call patterns to maintain conversion velocity and follow-up consistency.
  • Build urgency, rapport, and trust in every interaction, closing decisively through confident communication and assumptive sales techniques.
  • Drive repeat business by identifying high-value accounts, expanding relationships over time, and turning one-time bookings into repeat relationships.
  • Apply call control, objection handling, and active listening to diagnose customer needs and drive efficient bookings.
  • Escalate only when needed, solve problems directly, and push through roadblocks to deliver outcomes.
  • Use sound judgment and data to decide where to focus for highest yield.
  • Detect and stop low-value activity early to protect revenue through commercial acumen.
  • Maintain complete accuracy in quoting, CRM updates, and call documentation, ensuring operational precision across systems including Salesforce, Outreach, G-Suite, Slack, and proprietary tools.
  • Collaborate with peers and leadership on post-mortems and performance reviews to refine tactics and improve execution.

Requirements

  • 3+ years of experience in sales, account management, or hybrid revenue roles, consistently exceeding performance goals.
  • Demonstrated ability to manage and grow a book of business, expanding spend, deepening relationships, and driving retention.
  • Proven success balancing high-volume inbound response with targeted outbound prospecting and account development.
  • Skilled in navigating multi-contact organizations and identifying new opportunities within existing accounts.
  • Expert communicator with mastery in objection handling, urgency creation, and assumptive closing across varied customer types.
  • Proficient in CRM and sales enablement tools (Salesforce, Outreach, G-Suite, Slack), ensuring disciplined follow-up and accurate documentation.
  • Analytical and data-driven, using performance metrics and conversion insights to guide activity and optimize revenue outcomes.
  • Comfortable owning end-to-end client relationships from quote generation to post-trip follow-up, feedback, and repeat engagement.
  • History of competitive achievement or performance-based success in athletics, startups, or other quota-driven environments.
Benefits
  • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states.
  • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
  • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
  • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
  • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
  • Referral Rewards: Earn bonuses for bringing top talent to the team.
  • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
  • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesaccount managementrevenue growthobjection handlingconversion optimizationdata analysisclient relationship managementquote generationperformance metricshigh-volume prospecting
Soft Skills
communicationactive listeningproblem-solvingcommercial acumenrelationship buildingurgency creationtrust buildingdecisive closingcollaborationdiscipline