Charter Communications

Architect

• Conduct customer and industry research and ensure information remains accurate and relevant
• Develop key business architecture artifacts such as stakeholder maps, personas, journey maps, and process models
• Support and document stakeholder workshops and interviews
• Present clear, concise recommendations and solutions focused on key messages
• Coordinate customer engagements with project teams, Account Managers, and other practices
• Maintain accurate project documentation, customer data, and the BA repository
• Contribute to business development, sales insights, and overall practice growth
• Build and enhance business capability models aligned with maturity frameworks and long‑term roadmaps
• Create thought leadership content including case studies, blogs, and whitepapers while managing priorities effectively
• Collaborate with delivery teams and architects, support capability development discussions, and participate in training and practice initiatives

Junior Business Architect