Global Program Manager – Development Cloud
Veeva Systems
Vault
Global Lead Programme Manager – L&D, Digital Learning
Charlotte Tilbury Beauty
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
About the role
- Develop and execute an International L&D and Digital Learning strategies in line with Global Education & company priorities
- Act as a Lead member of the Global Education team and as a key contact for international Education Stakeholders.
- Evaluate and enhance global education toolkits to support innovative blended learning approaches and instructional design initiatives.
- Lead on the Development Pathway Programme and collaborate with international stakeholders to deliver a built to last structure & framework for internal teams to grow within the brand. Continually monitor and develop the program in line with Brand evolution.
- Think digitally first and built to last whilst keeping in line with the Global Education budget.
- Oversee the general running and management of Global LMS Platforms
- Identify trends in market leading Digital Education
- Train regional teams on the LMS functions and provide ongoing support
- Monitor LMS analytics to inform future toolkit initiatives and digital strategies
- Collaborate with Global Education Programme Managers and Regional Retail and Education teams in UK, EMEA, NA and APAC to ensure needs and learning solutions are met
- Engage with external partners, manage the workflow and budget planning for e-learning modules
- Develop teaching methods of Programme Managers for their continual professional development
- Develop relations with HR L&D team and their use of digital education
- Provide a high-quality, creative, blended learning & development syllabus for Field & Retail staff
- Deploy a wide variety of training methods including classroom, in-situ, LMS, digital & experiential training and ensure that market-specific commercial and cultural needs are met
- Support cross functional collaboration and, as a subject matter expert, provide consultation and recommendations promoting learner centricity at every touch point
- Build out training standardisation guidelines, assessments, and certification for all Charlotte Tilbury employees
- Complete regular talent development programme evaluation and analysis, tracking KPI performance metrics & utilise learnings to evolve the education offering
- Attend regular site visits and training observation to review delivery and support global facilitation
- Design and deliver Global Education Toolkits for additional brand or employee equity moments, campaigns and strategic projects that may fall outside of the category.
Requirements
- Proven experience in a high achieving role as a Regional or Global Training Manager
- Instructional design methodology expertise and deep knowledge of adult learning theories
- Digital Learning proficiency: Confidence in LMS platforms, e-learning authoring tools and emerging technologies
- Proven ability in designing and executing successful training programs
- Ability to plan, multi-task and manage time effectively
- Strong project management skills
- Exceptional presenting skills, training, coaching and communication skills
Benefits
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
- Generous product discount and gifting!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional designadult learning theoriestraining program designLMS managemente-learning authoring toolsdigital learning strategiesblended learning approachesKPI performance metricstraining standardizationtalent development evaluation
Soft skills
project managementtime managementcommunicationcoachingpresentingcollaborationconsultationcreativitymulti-taskinglearner centricity
