Charger Logistics Inc.

Key Account Manager

Charger Logistics Inc.

full-time

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met.
  • Manage customer expectations and provide exceptional customer service.
  • Provide continual information in different portals in order to close loads.
  • Helps coordinate a staff of Operations team to track and trace all shipments supporting the Corporation.
  • Constantly reviews to ensure information is real time.
  • Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.
  • Identify, manage and build new business relationship in the target market.
  • Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
  • Maintain a database of clients, prospects, partners and vendors.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Consult with clients to resolve problems and to provide ongoing support.

Requirements

  • 2+ years of proven experience with a strong focus on logistics account management.
  • Recent college or university degree in Marketing or Business-related field is required.
  • Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them.
  • Strong knowledge and understanding of the sales planning process.
  • Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
  • Strong negotiation skills with proven closing ability.
  • Ability to function independently with little or no supervision as well as function in a team environment.
  • Advanced English skills
Benefits
  • Competitive Salary
  • Career Growth
  • Healthcare benefit package**
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logistics account managementsales planning processadministrative dutiessales budgetssales recordsexpense account reports
Soft Skills
customer servicecommunicationinterpersonal skillsnegotiation skillspresentation skillsproblem-solvingindependenceteamwork
Certifications
degree in Marketingdegree in Business