ChargeAfter

Partner Solution Manager

ChargeAfter

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $130,000 - $180,000 per year

Job Level

JuniorMid-Level

Tech Stack

CloudJavaJavaScriptPython

About the role

  • Act as the trusted technical advisor and primary point of contact for strategic, enterprise-level partners.
  • Conduct deep-dive discovery sessions to thoroughly understand partners' strategic business goals, complex technical requirements, and payment ecosystem challenges.
  • Proactively identify and articulate opportunities where our embedded financing platform can drive transformational business outcomes.
  • Work closely with Solution Architects, Product Managers, and Engineering teams to design innovative and resilient solutions.
  • Translate high-level business requirements and technical constraints into detailed solution specifications.
  • Ensure the seamless integration of our embedded financing platform with partners' existing systems and infrastructure.
  • Collaborate with internal teams to define and document technical implementation plans.
  • Support the sales team in pre-sales activities by conducting technical presentations and demonstrations.
  • Provide technical expertise and guidance during partner negotiations and contract discussions.
  • Assist in the development of proposals and responses to RFPs/RFIs.
  • Provide technical oversight and governance during project implementation.
  • Define and document clear, phased technical implementation plans and success criteria.
  • Provide ongoing support and troubleshooting assistance to partners during the implementation and post-launch phases.

Requirements

  • Bachelor's degree in Industrial Engineering, Computer Science, Software Engineering, or a related technical field.
  • Proven, progressive experience (2+ years) working as an Enterprise Solution Engineer, Solution Architect, or pre-sale engineer for a B2B SaaS platform.
  • Deep, demonstrated experience within the Payments, FinTech, Lending, or e-Commerce ecosystem, specifically collaborating with large merchants, banks, or financial institutions.
  • Strong understanding of RESTful APIs, security protocols (e.g., OAuth, tokenization), and complex system integration methodologies.
  • Exceptional communication and presentation skills with a proven ability to convey complex technical architectures and strategic value propositions clearly to both engineers and executive audiences.
  • Strong understanding of enterprise architecture patterns, RESTful APIs, security protocols (e.g., OAuth, tokenization), cloud-native services, and complex system integration methodologies.
  • Demonstrated ability to go beyond technical requirements and articulate a solution’s Return on Investment (ROI) and overall business impact.
  • Demonstrated technical proficiency sufficient to debug integration issues, analyze API traffic, and create technical proofs-of-concept (POCs) using scripting languages (e.g., Python, JavaScript, or Java).
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • Experience managing the technical track of large-scale enterprise integration projects, including defining milestones, managing scope, and mitigating technical risks.
  • Familiarity with Buy Now, Pay Later (BNPL) models, core banking systems (CBS), merchant processing, or complex e-commerce platforms.
  • Proven ability to collaborate effectively with diverse internal and external stakeholders while managing competing priorities across parallel projects.
Benefits
  • Equal employment opportunities
  • Prohibits discrimination and harassment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
RESTful APIssecurity protocolsOAuthtokenizationsystem integration methodologiesscripting languagesPythonJavaScriptJavaenterprise architecture patterns
Soft skills
communication skillspresentation skillsanalytical skillsproblem-solving skillsattention to detailcollaboration skillsstakeholder managementproject managementnegotiation skillstechnical oversight
Certifications
Bachelor's degree in Industrial EngineeringBachelor's degree in Computer ScienceBachelor's degree in Software Engineering