
People Advisor
char.gy
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Deliver a high-quality employee experience where people feel connected to char.gy through each touch point of their employee lifecycle.
- Provide support to employees and line managers on all internal people processes and procedures.
- Generate reports, metrics and insights on people operations activities, e.g. employee engagement feedback, D&I data, turnover etc.
- Provide training, advice and guidance to employees and line managers on the performance management process.
- Produce performance improvement plans for employees in conjunction with line managers as and when required.
- Contribute to the continuous improvement of the HR function – owning projects and collaborating with wider stakeholders.
- Ensure compliance with all applicable employment laws and regulations, staying up to date with changes.
- Support the Head of People on a wide range of people and engagement projects throughout the year in line with the departmental strategy.
- Support the People Assistant with processing payroll benefits administration where required.
- Support the Head of People and Learning and Development Manager with the review and continuous improvement of processes and procedures, employee engagement or training initiatives.
- Take ownership of the new starters’ induction process in collaboration with line managers, and ensure all mandatory training is completed by all employees.
- Facilitate the new joiner induction programme, ensuring a positive and consistent onboarding experience for all employees.
- Support with the development of high-quality learning materials and resources for the Char.gy Academy (internal learning hub), ensuring content is engaging, accurate and aligned with organisational needs.
- Produce monthly compliance reports, highlighting completion rates, overdue training, trends and risks, and providing insights to support informed decision-making.
- Support the Learning & Development Manager in conducting Training Needs Analyses (TNA) through interviews, surveys and data insights to identify learning priorities.
- Assist the Learning & Development Manager with the facilitation of internal workshops, ensuring high levels of engagement and learner satisfaction.
Requirements
- Have ideally gained a minimum of a Level 3 CIPD in Human Resources Management
- Have gained experience in a high-performing, fast paced sector such as legal, banking or professional services
- Have experience working as a HR generalist with a focus on HR operations, employee relations and HR systems
- Have experience in managing employee lifecycle processes and procedures end to end, e.g., new starter paperwork, and contractual changes
- Have experience in using various IT system, such as BambooHR, Office 365, Teams
- Is confident in producing high quality reporting
- Have exceptional communication and stakeholder management skills
- Have knowledge of basic employment law and HR best practice
- Are a proven self-starter with a positive attitude and a results and solution-orientated approach.
Benefits
- char.gy wellness plan throughout the year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR operationsemployee relationsperformance managementtraining needs analysisreportingcomplianceonboardingemployee engagementperformance improvement planspayroll administration
Soft skills
communicationstakeholder managementcollaborationproblem-solvingself-starterpositive attituderesults-orientedorganizational skillsinterpersonal skillsengagement
Certifications
Level 3 CIPD in Human Resources Management