
Travel Operations Specialist
Chapter Aesthetic Studio
full-time
Posted on:
Location Type: Remote
Location: Minnesota • New York • United States
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Salary
💰 $52,000 per year
About the role
- Support daily studio functions including guest service, scheduling, inventory, and retail activities across Chapter locations.
- Welcome every guest with professionalism and care, ensuring a consistent and elevated Chapter experience across studios.
- Educate guests on products, services, and membership benefits to help drive rebooking, referrals, and overall guest satisfaction.
- Fill in for key roles such as Guest Service or Studio Manager support to maintain seamless studio operations.
- Maintain cleanliness, operational readiness, and adherence to Chapter protocols at all times.
Requirements
- Minimum 2 years in guest service, retail, operations, or a related customer-facing role
- Must have reliable transportation and flexibility to support studio needs across locations
- Comfortable using EMR systems, scheduling tools, and digital communications platforms
- High school diploma or equivalent required; associate or bachelor’s degree a plus
Benefits
- Monthly incentive pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
guest serviceprofessionalismcarecommunicationschedulinginventory managementretail activitiesoperational readinesscleanlinesscustomer satisfaction
Certifications
high school diplomaassociate degreebachelor's degree