Chapter Aesthetic Studio

Travel Operations Specialist

Chapter Aesthetic Studio

full-time

Posted on:

Location Type: Remote

Location: MinnesotaNew YorkUnited States

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Salary

💰 $52,000 per year

About the role

  • Support daily studio functions including guest service, scheduling, inventory, and retail activities across Chapter locations.
  • Welcome every guest with professionalism and care, ensuring a consistent and elevated Chapter experience across studios.
  • Educate guests on products, services, and membership benefits to help drive rebooking, referrals, and overall guest satisfaction.
  • Fill in for key roles such as Guest Service or Studio Manager support to maintain seamless studio operations.
  • Maintain cleanliness, operational readiness, and adherence to Chapter protocols at all times.

Requirements

  • Minimum 2 years in guest service, retail, operations, or a related customer-facing role
  • Must have reliable transportation and flexibility to support studio needs across locations
  • Comfortable using EMR systems, scheduling tools, and digital communications platforms
  • High school diploma or equivalent required; associate or bachelor’s degree a plus
Benefits
  • Monthly incentive pay
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
guest serviceprofessionalismcarecommunicationschedulinginventory managementretail activitiesoperational readinesscleanlinesscustomer satisfaction
Certifications
high school diplomaassociate degreebachelor's degree