Chapter Aesthetic Studio

Sales

• Conduct on-site CARES training sessions—classroom-style and experiential.
• Shadow team members during consultations and guest interactions, offering real-time feedback.
• Demonstrate effective CARES techniques and model consultative behaviors.
• Lead daily huddles and micro-trainings that reinforce CARES principles.
• Coach Studio Leaders on how to coach their teams with consistency and confidence.
• Establish a studio-specific CARES coaching cadence (daily huddles, weekly skill sessions, etc.).
• Conduct initial CARES diagnostic assessments for each assigned studio.
• Identify behavioral and operational gaps impacting guest experience and studio performance.
• Develop clear action plans with measurable targets and timelines.
• Track and report progress to RBMs.

Aesthetic Sales Coach

Medical Director

• Provide clinical oversight and regulatory compliance for Coralville and Davenport studios
• Conduct on-site supervision (4 hours/week per location) and provide real-time consultation
• Review at least 10% of patient charts for procedures performed by supervised providers
• Ensure accurate informed consent and documentation and submit required documentation to Medical Board
• Collaborate with Managing Clinical Director (NP) to oversee clinical staff and ensure provider credentials are documented and displayed