Channel Factory

HR Business Partner

Channel Factory

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Manage the full employee lifecycle (onboarding to offboarding)
  • Ensure compliance with local employment law, internal policies, and controls
  • Maintain accurate and compliant HR documentation
  • Partner with Payroll to ensure correct salary, tax, and benefits administration
  • Identify risks and drive practical process improvements
  • Advise managers on performance, absence, disciplinaries, and terminations
  • Independently handle employee relations cases end-to-end
  • Support headcount planning and structural changes aligned with business needs
  • Support performance review and salary review cycles
  • Coach managers on feedback and improvement plans
  • Coordinate local benefits administration
  • Take full responsibility for assigned markets
  • Deliver deadlines and compliance obligations reliably
  • Provide pragmatic HR guidance aligned with business priorities
  • Operate with humility and a no-prestige mindset, stepping in where needed
  • Share knowledge and experience to strengthen the wider HR team

Requirements

  • 5–8 years’ experience in HR generalist or HRBP roles
  • Proven experience managing employee relations cases independently
  • Strong working knowledge of UK employment law (required)
  • Experience supporting multiple markets is a plus
  • Highly structured, detail-oriented, and accountable
  • Confident communicator with the ability to influence stakeholders
  • Collaborative, pragmatic, and hands-on
  • Fluent in English; additional language is a plus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee lifecycle managementHR documentationcomplianceemployee relationsperformance managementabsence managementdisciplinary processessalary administrationbenefits administrationheadcount planning
Soft Skills
communicationinfluencingcollaborationpragmatismdetail-orientedaccountabilitycoachingproblem-solvinghumilityknowledge sharing