ChanceLight Behavioral Health, Therapy, & Education

Human Resources

• Serving as an HR contact for assigned employees, leaders, campuses, or business areas.
• Responding to employee and manager questions regarding HR policies, procedures, employee records, onboarding, HR systems, and general HR processes.
• Handling routine employee relations concerns, including attendance issues, policy clarification, documentation follow-up, workplace concerns, and first-level manager or employee support.
• Supporting managers with corrective action and performance documentation using established HR templates, processes, and guidance.
• Assisting with performance management follow-up, including documentation tracking, meeting preparation, and next-step coordination.
• Supporting ADA and accommodation processes by gathering information, tracking documentation, coordinating follow-up, and escalating complex or sensitive matters as appropriate.
• Conducting initial fact gathering for routine employee concerns and escalating matters requiring investigation, higher-level review, or legal guidance.
• Processing onboarding documentation, new hire information, HRIS updates, employee records, and compliance tracking.

Human Resources Generalist

• Serving as an HR contact for assigned employees, leaders, campuses, or business areas.
• Responding to employee and manager questions regarding HR policies, procedures, employee records, onboarding, HR systems, and general HR processes.
• Handling routine employee relations concerns, including attendance issues, policy clarification, documentation follow-up, workplace concerns, and first-level manager or employee support.
• Supporting managers with corrective action and performance documentation using established HR templates, processes, and guidance.
• Assisting with performance management follow-up, including documentation tracking, meeting preparation, and next-step coordination.
• Supporting ADA and accommodation processes by gathering information, tracking documentation, coordinating follow-up, and escalating complex or sensitive matters as appropriate.
• Conducting initial fact gathering for routine employee concerns and escalating matters requiring investigation, higher-level review, or legal guidance.
• Processing onboarding documentation, new hire information, HRIS updates, employee records, and compliance tracking.
• Maintaining accurate and confidential employee files, documentation, and HR records.
• Assisting with compliance-related tracking, reporting, acknowledgments, required training, and employment documentation.
• Supporting HR communications, policy rollouts, employee experience activities, and training coordination.
• Partnering with HR Specialist, Senior HR Generalist, HR Business Partner, Payroll, Benefits, Talent Acquisition, Compliance, and Operations teams to resolve routine HR needs.
• Identifying recurring questions, documentation gaps, process issues, and employee relations trends to share with HR leadership.
• Escalating higher-risk, multi-issue, legally sensitive, complex ADA, leader-level, or high-impact matters in accordance with established escalation standards.
• Performing other assigned duties to support HR department and organizational objectives.