Human Resources Generalist

ChanceLight Behavioral Health, Therapy, & Education

Human Resources Generalist supporting HR functions in California based education organization. Primarily focused on employee relations assistance and compliance tracking.

Posted 6/26/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $62,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Serving as an HR contact for assigned employees, leaders, campuses, or business areas.
Responding to employee and manager questions regarding HR policies, procedures, employee records, onboarding, HR systems, and general HR processes.
Handling routine employee relations concerns, including attendance issues, policy clarification, documentation follow-up, workplace concerns, and first-level manager or employee support.
Supporting managers with corrective action and performance documentation using established HR templates, processes, and guidance.
Assisting with performance management follow-up, including documentation tracking, meeting preparation, and next-step coordination.
Supporting ADA and accommodation processes by gathering information, tracking documentation, coordinating follow-up, and escalating complex or sensitive matters as appropriate.
Conducting initial fact gathering for routine employee concerns and escalating matters requiring investigation, higher-level review, or legal guidance.
Processing onboarding documentation, new hire information, HRIS updates, employee records, and compliance tracking.
Maintaining accurate and confidential employee files, documentation, and HR records.
Assisting with compliance-related tracking, reporting, acknowledgments, required training, and employment documentation.
Supporting HR communications, policy rollouts, employee experience activities, and training coordination.
Partnering with HR Specialist, Senior HR Generalist, HR Business Partner, Payroll, Benefits, Talent Acquisition, Compliance, and Operations teams to resolve routine HR needs.
Identifying recurring questions, documentation gaps, process issues, and employee relations trends to share with HR leadership.
Escalating higher-risk, multi-issue, legally sensitive, complex ADA, leader-level, or high-impact matters in accordance with established escalation standards.
Performing other assigned duties to support HR department and organizational objectives.

Requirements

What you’ll need

High school diploma or equivalent with passage of basic skills test.
Bachelor’s degree or higher in human resources, business administration or a closely related field of study preferred.
Licensed currently or in the process of obtaining a SHRM-CP, PHR or other related HR certification preferred.
Minimum 2-4 yr.'s prior experience working in human resources function, with a strong background in employee relations and field partnerships.
Prior experience and/or highly knowledgeable in HRIS, onboarding, employee records, compliance tracking, policy guidance, corrective action documentation and/or performance documentation preferred.
Prior experience in education, healthcare, behavioral health, multi-site operations and/or a compliance-driven environment preferred.
Prior experience and/or highly proficient in reading, writing, analyzing and interpreting detailed reports and business correspondence.
Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
Proven ability to handle complex employee relations issues confidentially and objectively.
History of success building credibility, effectively managing multiple projects and collaborating across all organizational levels.
Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.
Experience working with HRIS, case management systems, reporting tools and/or other HR related technology preferred.

Benefits

Comp & perks

Comprehensive Medical, Dental and Vision Plans
FREE Telehealth and Virtual Counseling Sessions
FREE Health Advocacy Services and 24/7 Nurse Line
Company Paid Life & Disability Insurance
Company Paid Employee Assistance Program
Flexible Spending and Health Savings Accounts
Personal Protection Insurance Plans
Cigna Healthy Pregnancies, Healthy Babies Program
Legal Services Insurance
Pet Health Insurance
Accrual-based Paid Time Off
School Hours and Paid Holiday Schedule
Extensive Personal and Life Event Paid Leave Policy
401k Retirement Saving Plan
Perks at Work Employee Discount Program
Opportunities for Growth & Development
And So Much More!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee relationsHRISonboardingcompliance trackingpolicy guidancecorrective action documentationperformance documentationreport analysisdocumentation trackingfact gathering

Soft Skills

communicationorganizationconflict resolutionmultitaskingproblem solvingdecision-makingcredibility buildingcollaborationobjectivityconfidentiality

Certifications

SHRM-CPPHR