
Senior Program Manager, Vendor Operations
Chan Zuckerberg Initiative
full-time
Posted on:
Location Type: Hybrid
Location: Redwood City • California • United States
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Salary
💰 $169,000 - $211,000 per year
Job Level
About the role
- Own and Execute the SaaS Vendor Lifecycle
- Provide Day-to-Day Operational Leadership
- Enhance Vendor Management Operations
- Drive Cross-Functional Coordination
- Contribute to Strategic SaaS Vendor Initiatives
Requirements
- 8+ years of experience in program management, vendor management, procurement, or related operational roles
- Demonstrated experience owning programs from strategy through execution, with measurable impact.
- Demonstrated ability to manage complex workflows across multiple stakeholders
- Experience supporting SaaS, technology, or infrastructure vendor portfolios
- Strong commercial awareness and comfort supporting negotiations
- High attention to detail and ability to manage competing priorities
- Excellent written and verbal communication skills
- Comfort operating in ambiguity and evolving team structures
- A proactive, ownership-driven mindset with a focus on execution and continuous improvement
Benefits
- Provides a generous employer match on employee 401(k) contributions to support planning for the future.
- Paid time off to volunteer at an organization of your choice.
- Funding for select family-forming benefits.
- Relocation support for employees who need assistance moving
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementvendor managementprocurementSaaStechnologyinfrastructurenegotiationsworkflow managementstrategic initiativescontinuous improvement
Soft Skills
operational leadershipcross-functional coordinationattention to detailmanaging competing prioritieswritten communicationverbal communicationproactive mindsetownership-drivencomfort in ambiguityadaptability