Chan Zuckerberg Initiative

Director, Social Media

Chan Zuckerberg Initiative

full-time

Posted on:

Location Type: Hybrid

Location: Redwood CityCaliforniaUnited States

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Salary

💰 $193,000 - $265,000 per year

Job Level

About the role

  • Set and lead a clear, cohesive social media strategy aligned with Biohub’s and Learning Commons’ priorities and audiences.
  • Oversee the creation of high‑quality, social‑first content—especially video—that makes complex ideas accessible, accurate, and engaging.
  • Shape narratives around scientific and technical work, ensuring clarity without oversimplification.
  • Support our founders, executives and internal thought leaders in building an authentic, effective social presence.
  • Guide community engagement and risk management, fostering constructive conversation and protecting organizational credibility.
  • Partner with internal teams and external agencies to deliver integrated campaigns across social, email, web, events, and other channels.
  • Build and maintain relationships with relevant creators, influencers, and partners to extend reach and impact.
  • Use data and insights to evaluate performance, refine strategy, and demonstrate impact.
  • Stay ahead of platform shifts and emerging formats, testing new approaches with intention.
  • Lead, mentor, and grow a team of social media professionals.
  • Travel occasionally for events, meetings, or on‑location content production.

Requirements

  • 10+ years of experience in social media or digital storytelling, including at least 5 years in a leadership role.
  • Demonstrated success turning complex or technical topics into engaging content for multiple audiences.
  • Experience leading influencer/content creator strategy and execution
  • Deep understanding of major social platforms, audience behavior, and evolving best practices.
  • Exceptional editorial judgment and storytelling skills across formats, with strong experience in video.
  • Experience working with cross‑functional partners and managing external agencies.
  • Comfort using data to guide decisions and measure impact.
  • A people‑centered leadership style and experience building strong, collaborative teams.
  • Experience with science, research, education, or similarly complex subject matter is strongly preferred.
  • Bachelor’s degree in communications, marketing, or a related field (or equivalent experience).
Benefits
  • Provides a generous employer match on employee 401(k) contributions to support planning for the future.
  • Paid time off to volunteer at an organization of your choice.
  • Funding for select family-forming benefits.
  • Relocation support for employees who need assistance moving
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media strategycontent creationvideo productiondata analysisinfluencer strategydigital storytellingaudience behavior analysiseditorial judgmentcross-functional collaborationcampaign management
Soft Skills
leadershipmentoringteam buildingcommunicationcommunity engagementrisk managementcollaborationcreativitystrategic thinkingproblem-solving
Certifications
Bachelor’s degree in communicationsBachelor’s degree in marketingBachelor’s degree in related field