CGWS - COME GROW WITH US

Business Systems Administrator II

CGWS - COME GROW WITH US

full-time

Posted on:

Location Type: Hybrid

Location: Utah • Utah • United States

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

Python

About the role

  • Own routine administration across multiple systems (identity, collaboration, ticketing, productivity, and business applications), including access models and platform hygiene.
  • Resolve moderately complex issues end-to-end using logs, audit trails, and vendor/admin tooling; document root cause and preventative actions.
  • Handle escalations from Helpdesk that require admin-console access and deeper investigation; improve escalation quality through feedback and runbooks.
  • Be a major contributor on software implementation projects (configuration work, test/validation plans, data cleanup/migration support, rollout communications support, and training enablement).
  • Maintain and improve repeatable processes (onboarding/offboarding, access changes, approvals, license governance, and standard reporting).
  • Support automation by maintaining existing scripts and low-code workflows; make small, safe adjustments (parameters, thresholds, minor logic changes) with review and good change hygiene.
  • Identify and recommend process improvements where automation could reduce manual work, improve accuracy, or shorten cycle time.
  • Participate in security and governance work (access reviews, policy enforcement support, evidence collection, exception handling) in partnership with Security/GRC.

Requirements

  • 2–4+ years of experience in systems administration or a helpdesk role with significant admin responsibilities.
  • Hands-on experience administering multiple business systems (Okta or similar IAM, Google Workspace or Microsoft 365, Jira/JSM, Slack, Zoom or equivalent platforms).
  • Ability to follow change control, communicate risk, and execute validation/rollback steps.
  • Working understanding of scripting/automation concepts (Bash, PowerShell, or Python) sufficient to read and safely modify existing scripts/workflows in small ways.
  • Understanding of what can be automated and how automation improves operational consistency; comfort collaborating with senior teammates on automation design.
  • Strong troubleshooting skills and ability to produce clear, reusable documentation.
  • Experience working with AI/LLM platforms (ChatGPT, Gemini, Perplexity, Claude, Moveworks) for productivity, support workflows, or automation, while following company data-handling guidelines.
Benefits
  • Comprehensive health, life, and disability insurance
  • Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
  • 401k plans with up to 6% company match
  • $2000 Paid-Paid Vacation bonus
  • EAP through Headspace
  • Check out all our benefits that benefit you
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
systems administrationscriptingautomationtroubleshootingdata cleanupconfigurationvalidationaccess managementprocess improvementroot cause analysis
Soft Skills
communicationcollaborationproblem-solvingdocumentationfeedbacktraining enablementescalation managementrisk assessmentchange controlattention to detail