CGS Federal (Contact Government Services)

Relativity Administrator

CGS Federal (Contact Government Services)

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $70,000 - $150,000 per year

Job Level

SeniorLead

Tech Stack

CloudSQLSwift

About the role

  • Relativity Administrator to join our team supporting the legal organization within a large Federal agency
  • CGS seeks a Relativity Administrator with strong eDiscovery background to support government instance of Relativity
  • Prepare, process, and deliver collections, review, and productions using Relativity, File Intelligence, and other eDiscovery tools
  • Schedule customer deliverables through internal workflow system
  • Provide swift responses to day-to-day customer requests and support tickets
  • Leverage Relativity expertise to provide training related to case functionality, document review, and workflow solutions
  • Establish processes and methodologies to enable successful delivery and quality control
  • Develop partnerships with clients and support CGS leadership to deliver excellent customer service
  • Ensure quality and consistency of deliverables through established processes
  • You may need to work remotely; beneficial to be able to work within hybrid environment.

Requirements

  • U.S. Citizen
  • Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred)
  • Bachelors (or equivalent)
  • Minimum of 7 (seven) years of litigation, eDiscovery, or technical support experience, with a focus on client solutions
  • Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders
  • Ability to work in a fast-paced, agile work environment
  • Experience and familiarity with eDiscovery Services covering all realms of the eDiscovery Reference Model (EDRM)
  • Must be able to work remotely
  • Prior work with SQL tables, scripting, and Relativity templates and applications
  • Proficiency in Microsoft applications Ideally, you will also have:
  • Relativity Certified Administrator or other certifications.
  • Federal Agency issued security clearance
  • Comprehensive understanding of data management, Office 365, and Cloud environments.