Claims Operations Analyst
CFC
Claims Operations Assistant
CFC
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Generate and send loss runs to brokers and clients, detailing their claims history.
- Take full ownership of the end-to-end peer review process, ensuring accuracy and consistency.
- Assist with ongoing data cleansing to maintain data integrity.
- Contribute to the binder renewal process, including creating yearly claims authority matrices and documenting binder and desk authorities for claims adjusters.
- Manage ad-hoc updates to desk authorities.
- Prepare claims commentary and statistics for the Quarterly Underwriting Meeting pack.
- Assist with the creation and updating of operational documents, such as processes and procedures.
- Help respond to audit requests, including providing copies of claims files.
- Work with Learning & Development to publish training materials and ensure proper documentation on CFC Learning.
- Keep the vendor listing up to date.
- Report to Lyle Edwards.
Requirements
- Strong organizational skills with a keen eye for detail.
- A personable, positive, and proactive attitude.
- Proven ability to prioritize and manage your workload effectively.
- A willingness to learn and develop within the role.
- Excellent communication and collaboration skills.
Benefits
- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
organizational skillsattention to detailpositive attitudeproactive attitudeability to prioritizeworkload managementwillingness to learncommunication skillscollaboration skills