CET Logistics

General

• Conduct energy audits of existing homes
• Use software, quantify savings, and produce reports documenting recommendations, including building electrification opportunities
• Provide excellent customer service during and after the audit
• Listening to customers to understand their needs and motivations
• Answer customer questions clearly
• Follow up with customers as needed
• Ensure that recommendations comply with program requirements for incentives and rebates
• Conduct combustion safety and other diagnostic tests
• Analyze usage data

Home Energy Specialist

Consultant

• Provide waste management technical assistance and program information to customers and prospects over the phone and email
• Produce written content such as emails, newsletters, reports, web content, and/or presentations
• Assist with virtual and in-person events, such as planning logistics, hosting virtual meetings, recruiting speakers, collecting registrations, and networking
• Perform research on alternative outlets for waste materials
• Enter data into appropriate platforms to track customer interactions and results
• Generate regular client invoices and reports, compiling metrics and progress towards program deliverables
• Act as liaison with vendors, partners, customers, and other stakeholders
• Some travel throughout Central/Eastern MA and RI to deliver in-person presentations

Home Energy Specialist

Program Consultant – Waste Diversion