Ceribell │ Point-of-Care EEG

Accounts Receivable

• Experience with subscription models, recurring billing systems, supply chain and manufacturing processes.
• Collaborate closely with the AR team to distribute workload, ensure coverage, and standardize processes across the department.
• Collaborate with cross-functional teams to address customer inquiries, resolve disputes, and provide exceptional service. Act as a point of contact for customers regarding their account status and payment-related queries. Leverage NetSuite's customer relationship management features to maintain comprehensive customer records.
• Utilize your expertise in NetSuite to manage and maintain accurate customer accounts, including contact details, payment terms, and credit limits. Leverage the system's functionalities to streamline payment processing, and reporting tasks.
• Support day-to-day operations to the Quote to Cash workflow with hands-on experience in using SFDC and NetSuite.
• Initiate collection efforts for past due accounts through friendly and professional communications. Utilize NetSuite to track and manage collection activities, streamlining the process for maximum efficiency. Maintain a positive rapport with clients while firmly enforcing payment terms and policies. Escalate unresolved issues to the appropriate internal stakeholders.
• Monitor daily email correspondence for customer inquiries, requests for account information, provide customer statements, resolve payment discrepancies. Process and post daily banking activities and cash reconciliation.
• Record and allocate incoming payments accurately in NetSuite. Leverage the system's capabilities to streamline payment reconciliation processes. Monitor payment trends, identify potential issues, and proactively resolve payment discrepancies to ensure timely revenue recognition. As needed, upload certain customer invoices to a third party portal for payment processing.
• Utilize NetSuite's reporting functionalities to prepare regular reports on accounts receivable aging, collection progress. Analyze trends, identify potential risks, and recommend strategies for improving collection efficiency. Generate customized reports as needed to meet the organization's reporting requirements.
• Serve as a subject matter expert and point of contact for questions regarding deal bookings and account receivables.
• Establish strong relationships with the customer payables department and initiate outreach to collect past due invoices.
• Collaborate with the accounting team during month-end close and financial reporting review processes.
• Identify any booking and billing issues to ensure appropriate revenue recognition following GAAP rules.
• Proactively communicate issues back to management.

Accounts Receivable Specialist

Recruitment

• Design and execute advanced sourcing strategies to build deep, high-quality talent pipelines of sales candidates across key U.S. territories and specialties.
• Maximize the use of Advanced Boolean, Semantic Search, and competitive intelligence/market mapping to identify, engage, and nurture candidates from direct Med Device competitors.
• Serve as the Talent Brand Ambassador for the sales organization, effectively communicating Ceribell's unique value proposition in transforming critical care with the EEG technology.
• Manage requisitions, owning the process from intake to offer acceptance.
• Act as a strategic advisor to Sales VPs, Regional Directors, and Hiring Managers, providing data-driven insights on market availability, competitive compensation, and search feasibility.
• Conduct thorough candidate screens to assess selling skills, clinical acumen, cultural fit, and quota achievement history.
• Ensure a world-class candidate experience that reflects the professionalism and mission of Ceribell.
• Track, analyze, and report on key metrics, including pipeline conversion rates, Sourced Hire rate, Time-to-Hire and Time-to-Fill, providing consistent and transparent visibility to Leadership.
• Maintain impeccable data integrity within the Applicant Tracking System (Greenhouse) to support accurate pipeline health and hiring reporting.
• Drive continuous improvement by identifying bottlenecks in the Sales hiring process and recommending data-backed solutions.

Senior Sales Recruiter – FLC

• Strategic Pipeline Development: Proactively design, map, and execute sustained talent pipeline strategies for critical, niche Sales roles (e.g., Territory Managers, Clinical Specialists, Regional Directors) within the Medical Device and Healthcare sectors.
• Expert Sourcing & Engagement: Source high-quality sales talent through multiple platforms, focusing intensely on strategic outbound engagement rather than relying on inbound applications.
• Market Intelligence: Act as a market expert by collaborating with Recruiters and Hiring Managers to share competitive intelligence and operationalize innovative, data-driven sourcing strategies.
• Pipeline Management: Maintain, manage, and report on the health and diversity of specialized candidate pipelines, ensuring all Service Level Agreement (SLA) standards are consistently met.
• Candidate Experience: Build and maintain deep relationships with prospective candidates, ensuring a stellar and positive candidate experience throughout the entire process.
• ATS Management: Administer and optimize our Applicant Tracking System (Greenhouse), ensuring accurate data integrity, robust reporting, and full utilization of sourcing tools.
• Recruitment Support: Support the full-cycle team by assisting with the coordination and scheduling of interviews and other administrative tasks as necessary.

Accounts Receivable Specialist

Senior Sales Recruiter – FLC

Sales Sourcer