Centrilogic

AI Engineer

• Monitor and support AI agents, LLM workloads, vector/RAG pipelines, and microservices in production.
• Maintain managed service expectations and SLAs across availability, performance, response times, and issue resolution.
• Perform incident triage, troubleshooting, debugging, and root cause analysis (RCA).
• Support model and prompt lifecycle activities: drift detection, prompt updates, embedding refresh, evaluation, and version control.
• Apply Responsible AI practices including jailbreak protection, prompt injection defense, content filtering, and compliance guardrails.
• Analyze telemetry, logs, metrics, and safety signals to proactively identify and mitigate risks.
• Assist with onboarding new AI agents and use cases into Centrilogic’s Managed Services framework.
• Build small tooling, automations, scripts, and enhancements using Python to improve service reliability and speed.
• Implement bug fixes, minor feature improvements, monitoring utilities, and workflow optimizations.
• Integrate applications and services with Azure AI Foundry and Azure AI services.

Account Executive

• Own a portfolio of complex, enterprise, and high-touch accounts
• Develop, manage and generate expansion revenue through cross-sell and upsell
• Plan and map out expansion plans using whitespace analysis
• Manage CRM opportunities throughout the entire sales process
• Contribute to account-based marketing initiatives
• Lead complex, multi-product bids and proposals
• Prepare executives for key meetings with materials and account strategies
• Conduct regular business reviews to discuss account health and milestones
• Facilitate workshops and discovery sessions with client executives

AI Engineer

Account Director – Existing Business