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Inside Sales Representative
CentrilogicInside Sales Representative managing a defined book of existing mid-market customers at Centrilogic. Focused on retention, renewals, and driving revenue through consultative solutions in a hybrid setting.
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Manage a book of ~75–100 assigned mid-market customers.
- Monitor account health, contract renewal dates, usage trends, and customer satisfaction.
- Maintain accurate and timely forecasting, pipeline management, and activity tracking in Salesforce.
- Drive revenue retention through consistent outreach to client base managing existing client’s managed services, cloud, cybersecurity, DRaaS/BaaS, and project services using SalesLoft.
- Collaborate with Customer Success and Technical Pre-Sales teams to identify and qualify new opportunities within accounts.
- Execute monthly/quarterly campaigns aligned with business initiatives and customer IT priorities.
- Conduct virtual meetings, product demos, and solution briefings to influence buying decisions.
- Participate in QBRs (Quarterly Business Reviews) and build trusted advisor relationships with IT leaders.
Requirements
What you’ll need- 2+ years of B2B inside sales experience, preferably in an MSP, VAR, SaaS, or technology services environment.
- Strong understanding of IT services including cloud, managed infrastructure, security, and backup/disaster recovery.
- Comfortable conducting business virtually via video calls, phone, and email.
- Proficient with CRM systems (Salesforce, HubSpot, etc.) and sales engagement tools (SalesLoft).
- Excellent communication, organization, and consultative selling skills.
- Ability to understand technical concepts and translate them into business value for customers.
Benefits
Comp & perks- Full medical, dental, and vision benefits
- Paid time off and holidays
- Competitive base salary + uncapped commission (OTE range depends on experience)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salesaccount managementforecastingpipeline managementcustomer satisfactionconsultative sellingtechnical understandingcloud servicesmanaged servicesdisaster recovery
Soft Skills
communicationorganizationrelationship buildingconsultative skillsinfluencingcollaborationoutreachcustomer engagementvirtual meeting facilitationproblem-solving