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Inside Sales Representative
CentrilogicInside Sales Representative managing a defined book of existing mid-market customers at Centrilogic. Focused on retention, renewals, and driving revenue through consultative solutions in a hybrid setting.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
B2B salesaccount managementforecastingpipeline managementcustomer satisfactionconsultative sellingtechnical understandingcloud servicesmanaged servicesdisaster recovery
Soft Skills
communicationorganizationrelationship buildingconsultative skillsinfluencingcollaborationoutreachcustomer engagementvirtual meeting facilitationproblem-solving
Tools & Technologies
SalesforceSalesLoftHubSpotCRM systemsvideo conferencing toolsemail communication toolsactivity tracking softwareproject management toolsdata analysis toolscustomer success platforms
Industry Keywords
mid-market customersIT servicescybersecuritymanaged infrastructurebackup servicesQuarterly Business Reviewscustomer IT prioritiesrevenue retentionsales engagementtechnology services
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Manage a book of ~75–100 assigned mid-market customers.
- Monitor account health, contract renewal dates, usage trends, and customer satisfaction.
- Maintain accurate and timely forecasting, pipeline management, and activity tracking in Salesforce.
- Drive revenue retention through consistent outreach to client base managing existing client’s managed services, cloud, cybersecurity, DRaaS/BaaS, and project services using SalesLoft.
- Collaborate with Customer Success and Technical Pre-Sales teams to identify and qualify new opportunities within accounts.
- Execute monthly/quarterly campaigns aligned with business initiatives and customer IT priorities.
- Conduct virtual meetings, product demos, and solution briefings to influence buying decisions.
- Participate in QBRs (Quarterly Business Reviews) and build trusted advisor relationships with IT leaders.
Requirements
What you’ll need- 2+ years of B2B inside sales experience, preferably in an MSP, VAR, SaaS, or technology services environment.
- Strong understanding of IT services including cloud, managed infrastructure, security, and backup/disaster recovery.
- Comfortable conducting business virtually via video calls, phone, and email.
- Proficient with CRM systems (Salesforce, HubSpot, etc.) and sales engagement tools (SalesLoft).
- Excellent communication, organization, and consultative selling skills.
- Ability to understand technical concepts and translate them into business value for customers.
Benefits
Comp & perks- Full medical, dental, and vision benefits
- Paid time off and holidays
- Competitive base salary + uncapped commission (OTE range depends on experience)