Central Payments

ACH Specialist II / Payments Operations Specialist

Central Payments

full-time

Posted on:

Location Type: Hybrid

Location: Sioux Falls • South Dakota • United States

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About the role

  • Support the daily operation and maintenance of the ACH Processing System (ACHPS) to ensure seamless inbound and outbound transaction processing
  • Perform daily validation and checklist activities to ensure all ACH and EFT transactions are processed accurately and on time
  • Monitor and resolve ACH exceptions including unpostable transactions, risk limit violations, return requests, proofs of authorization, reclamations, and Written Statements of Unauthorized Debit (WSUD)
  • Assist with system implementations, testing, and process improvements related to ACH processing and electronic payments operations
  • Collaborate with internal teams and leadership to execute system updates, risk limit changes, and test scenarios
  • Maintain and manage the ACH inbox, ensuring timely responses and compliance with partner requests
  • Prepare monthly operational reports and analyze partner activity to identify trends and operational insights
  • Maintain and update ACH procedures to ensure compliance with Nacha rules and regulatory requirements
  • Support internal departments and partners by answering questions and providing guidance on ACH operations and electronic payments processes
  • Identify opportunities to improve operational efficiency within payments operations and EFT processing

Requirements

  • Experience working in ACH processing, payments operations, or electronic payments environments
  • Strong analytical and problem-solving skills with the ability to interpret financial and transaction data
  • High level of accuracy and attention to detail when processing payments and reviewing exceptions
  • Excellent written and verbal communication skills
  • Strong organizational and time management abilities with the capacity to prioritize multiple tasks
  • Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint
  • Ability to collaborate effectively with cross-functional teams
Benefits
  • A hybrid work environment with flexibility
  • Opportunities for professional growth and development
  • A supportive team culture where your voice is heard
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ACH processingEFT processingdata analysistransaction processingsystem implementationprocess improvementregulatory complianceoperational reporting
Soft Skills
analytical skillsproblem-solving skillsattention to detailwritten communicationverbal communicationorganizational skillstime managementcollaboration