Centr

Business Development Rep

• Deliver in-person and virtual sales training to retail partner sales associates and store teams across the U.S. Specialty channel.
• Educate dealer teams on product features, benefits, competitive positioning, customer use cases, and effective closing strategies.
• Train store personnel on how to present products in a way that drives both sell-in commitment from dealer partners and sell-through performance at the consumer level.
• Reinforce best practices for showroom presentation, product demonstrations, customer engagement, and lead conversion.
• Conduct store visits to assess product placement, merchandising, brand presentation, and overall retail readiness.
• Identify gaps in training, product knowledge, or execution and develop action plans to improve store-level performance.
• Support dealer growth strategies that increase product adoption, floor placement, and retail sales productivity.
• Partner with the National Sales Manager, U.S. Specialty to execute programs designed to improve product assortment, showroom presence, and conversion rates.
• Analyze store and dealer performance trends to identify opportunities to strengthen sales effectiveness and increase revenue.
• Assist in launching new products into the Specialty channel by ensuring dealer teams are fully prepared to position and sell them successfully.
• Build and maintain strong relationships with dealer sales teams, store managers, regional leaders, and director/executive-level stakeholders.
• Serve as a trusted field partner to dealer organizations by providing consistent communication, follow-up, and business support.
• Represent the company professionally in meetings, training, trade events, and in-store engagements.
• Collaborate with dealer leadership to align on priorities, training needs, and opportunities to improve sales performance across locations.
• Provide timely market feedback and field intelligence to internal stakeholders regarding competitive activity, customer trends, and dealer needs.
• Coordinate with internal teams including marketing, customer support, operations, and product teams to ensure dealer needs are addressed effectively.

Business Development Associate

Customer Success Manager

• Own the end-to-end delivery process of 5–10 weekly campaigns across email, push, and SMS, coordinating build and QA resources and stepping in hands-on when needed to keep timelines intact
• Regularly launch net new lifecycle automations (flows and canvases) to drive activation, engagement, retention, monetization, and growth
• Write campaign briefs with clear requirements, wireframes, and visual references that communicate intent to creative teams
• Build and support segmentation and personalization strategies across geos, demos, user goals, and content preferences
• Launch and manage regular A/B tests on campaigns and lifecycle automations
• Ensure brand and technical standards are met; spot and resolve errors during review to reduce revision cycles
• Develop and present rolling 6-week campaign calendars
• Collaborate with CRM manager to develop rolling 6-week canvas and flow testing calendars
• Pull performance reports, interpret results, and suggest improvements
• Coordinate with creative, marketing, and product stakeholders
• Absorb urgent or unplanned requests without derailing core work
• Help keep campaigns on schedule despite shifting priorities and dependencies

CRM Specialist

Manager

• Build and execute a dealer market roadmap for the U.S.
• Identify geographic markets and vertical opportunities
• Define and manage territory plans for dealers
• Identify, prospect, and sign new dealers
• Lead end-to-end dealer onboarding
• Develop dealer playbooks and sales tools
• Conduct regular business reviews with dealers
• Support dealers in developing local and regional marketing initiatives
• Use Salesforce as the system of record for dealer accounts

Business Development Associate

CRM Specialist

Commercial Dealer Manager