Center for Health Care Strategies

Analyst

• The Leave of Absence (LOA) Analysis is a subject matter expert who provides support for internal and external partners on leave of absence and accommodation processes.
• Resolve escalated leave situations and lead the interactive process to find reasonable accommodations under the ADA or other applicable laws.
• Lead return to work efforts to get associates back to work at the earliest appropriate time consistent with an individual's strengths, abilities, capabilities, and limitations.
• Serve as a liaison with the third-party leave administrator and Occupational Health and Safety Officer to coordinate work accommodations for workers compensation cases.
• Run reports and provide insights throughout data analytics, ensuring accurate and timely reporting to support business decisions.
• Maintain and update the Nemours SharePoint site with all applicable leave of absence information.

Leave of Absence Analyst

Learning and Development

• Independently analyzing learning needs and designing, developing, and delivering effective learning experiences
• Deliver instruction to individuals and groups in a variety of formats
• Perform all facets of instructional design process—analysis, design, development, implementation, and evaluation
• Maintain records of instructional development and training activities
• Participate as SME and primary writer in projects for software applications
• Manage designated projects, review deliverables, and communicate with project team
• Act as a consultant to clients seeking learning solutions and recommend appropriate educational strategies
• Maintain application certification(s) to provide support to internal technical analysts and end users
• Support and respond to questions regarding learning systems and tools

Instructional Designer II

Project Manager

• Assist with scheduling meetings, preparing agendas, documenting and sending meeting minutes.
• Coordinate logistics for stakeholder meetings, community events, training sessions and projects.
• Maintain organized records of program activities, communications, and deliverables.
• Assist in preparing materials and presentations for stakeholder meetings, community outreach, reports and grant applications.
• Data input and tracking of program operations and timelines.
• Cultivate and sustain strong, trust‑based relationships with community members, local organizations, and key stakeholders to advance the initiative’s goals.
• Serve as additional point of contact between Nemours and the community, ensuring open, consistent, and culturally responsive communication.
• Support professional communication with pediatric clinicians, educators, and community partners.
• Gather stories, testimonials, and data from community partners to highlight success and amplify community voice.
• Manage partner monthly newsletter and communications.
• Design and produce newsletters and promotional materials using the Canva platform.
• Assist in maintaining contact lists and tracking engagement activities.
• Participate in community and partner events by assisting with planning, logistics, and operations.
• Provide on-site support for partnering with early learning centers and community partners.
• Create and publish LinkedIn and other social media content to elevate program visibility and engagement.
• Help collect and enter data related to program KPIs.
• Assist in preparing reports and summaries for internal and external stakeholders.
• Support quality improvement efforts by organizing feedback and evaluation data.
• Track expenses and assistance with budget documentation and reporting.
• Help prepare materials for funding reports.

Project Coordinator

Director

• Serves as the enterprise-wide strategic leader for the compensation.
• Designs, governs, and continuously advances Nemours compensation programs across all locations and job families.
• Works directly with management at all levels to influence, guide, and lead compensation decisions.
• Develops salary planning and forecasting for compensation adjustments aligned to financial objectives.
• Oversees job architecture, job leveling, salary administration, incentive design, and compensation analytics.

Senior Director, Compensation – Total Rewards

• Serve as a strategic partner in the design, implementation, and governance of Nemours Children’s Health compensation programs.
• Provide advanced analytics, market insights, and consultative support to ensure competitive, equitable, and compliant pay practices.
• Lead complex projects such as pay equity reviews, incentive plan modeling, and job architecture initiatives.
• Advise HR leadership and business partners on compensation strategy.
• Ensure adherence to regulatory requirements and internal governance standards.
• Maintain audit-ready documentation for all compensation processes.
• Conduct advanced modeling and scenario analysis to support organizational decision-making.
• Present findings and recommendations to leadership in clear, actionable formats.

Senior Compensation Analyst – Total Rewards

Human Resources

• Serve as a trusted advisor to senior leaders, aligning HR strategies with shared services goals and enterprise priorities.
• Translate business needs into actionable HR solutions in partnership with centers of excellence (COEs)
• Provide workforce insights, risk assessment and guidance during leadership planning and decision-making
• Lead organizational design, restructuring and role clarity initiatives
• Partner with leaders to plan and execute change management strategies across enterprise initiatives
• Support workforce planning, succession planning and leadership development efforts
• Manage employee relations matters, including investigations, performance concerns and separations
• Ensure consistent, compliant application of policies and employment law requirements
• Coach leaders on performance management, documentation and conflict resolution
• Support performance management, talent reviews and succession discussions
• Advise leaders on talent development, retention strategies and team effectiveness
• Partner on engagement initiatives and action planning to strengthen culture and inclusion
• Act as a connector between shared services leaders and HR COEs to ensure seamless execution of HR programs
• Contribute to continuous improvement, standardization and effectiveness of HR processes across the enterprise.

HR Business Partner, Shared Services

• Collaborate with senior management to plan, implement, and evaluate the effectiveness of systems and services.
• Identify and coordinate system updates, changes, and enhancements to support clinical information and meet business needs while maintaining system and data integrity.
• Facilitate the installation and implementation of hardware equipment between IT, patient care, and business process teams.
• Prepare charts and diagrams to assist in problem analysis and submit recommendations for solutions.
• Manage and coordinate team tasks.
• Facilitate the maintenance of issue lists, documentation, meeting minutes, agendas, and weekly status reports to appropriate Leadership.

NHI&T Analyst – Clinical Apps, Specialty

Billing Specialist

• Assesses documentation for each service rendered in the hospital’s place of service, in order to accurately code principal diagnoses (i.e. preponderance of care sequence), secondary conditions, procedures, and social determinant codes using American Hospital Association guidelines, Current Procedural Terminology guidelines, payer specific rules for commercial and/or Medicaid insurance, and drug administration for specified service lines impacting Florida’s enhanced ambulatory grouping.
• Ability to comprehend medical record documentation to accurately assign codes for both concurrent and discharged accounts across multiple specialties.
• Meets minimum requirements for production and quality monthly.
• Requires a working knowledge of code sequencing for grouper-related payers with attention to detail to avoid rework and waste with charge capture assessment component.
• Requires understanding and application of M.E.A.T. criteria (i.e., monitoring, evaluation, assessment, treatment) using ICD 10 CM transaction data set to capture diagnoses.
• Analyzes high-risk encounters for accurate and/or missing charges gaps prior to encounter completion (i.e., missing charges from anesthesia, surgery) when manual charge capture occurs.
• Understand complexity of billing requirements and incorporates payer specific trends into day-to-day reviews to reduce “take backs” associated with un-clear, or un-substantiated care rendered. (i.e., varying modifier assignment for EAPG vs. Non-EAPG payer specificity)
• Requires excellent coding knowledge of ICD 10 CM, CPT 4, and modifier application, with expectations to maintain certification (i.e., CCS, CPC, RHIT, or RHIA) and apply ICD 10 CM Coding Guidelines specific to both inpatient and outpatient encounters.
• Facilitate modifications to clinical documentation through query interaction to ensure that the information captured supports the level of service rendered, with attention towards chronic conditions, hierarchical condition categories (HCC), and risk adjustment factors (RAF).
• Demonstrates an excellent working knowledge of hospital information systems to retrieve data specific information (i.e., order diagnosis, patient type) within a complicated filing schema including non-hospital data (i.e., Media Tab, Office Visits etc)

Coding and Billing Specialist

Vice President

• Develop and maintain a multi-year Epic strategy and roadmap aligned to Nemours enterprise priorities and system goals, including purposeful growth of the clinical operation.
• Strengthen the Epic governance model to improve cross-functional partnership, communication, transparency, and decision-making authority between operations and IS.
• Implement a standard intake and scoring approach (with thresholds and measures of success) to ensure work is prioritized and routed appropriately.
• Drive the disciplined evaluation and adoption of Epic capabilities where appropriate to reduce duplicative technology and improve stewardship.
• Partner to advance Epic-enabled consumer experience priorities (e.g., MyChart modernization and guided scheduling foundations).
• Establish implementation playbooks/standards that improve adoption, support, and sustainment across regions and care settings.
• Sponsor and guide workflow optimization that improves usability and reduces burden, leveraging Epic best practices and emerging capabilities.
• Define and track key performance indicators (adoption, cycle time, value, experience) and communicate progress/barriers through executive-ready updates.
• Lead alignment across clinical operations, revenue cycle, informatics, and IS; facilitate executive-level decisions and resolve conflicts.
• Role model Nemours Standards of Behavior and actively support Nemours vision and strategic plan.

AVP, Epic Strategy – Integration

• Assist Program Manager with scheduling meetings, preparing agendas, documenting and sending meeting minutes.
• Coordinate logistics for stakeholder meetings, community events, training sessions and internal Nemours projects.
• Maintain organized records of program activities, communications, and deliverables.
• Support professional communication with pediatric clinicians, educators, and community partners.
• Help prepare materials and presentations for outreach and presentations.
• Gather stories, testimonials, and data from community partners to highlight success and amplify community.
• Cultivate and sustain strong, trust‑based relationships with community members, local organizations, and key stakeholders to advance the initiative’s goals.
• Serve as additional point of contact between Nemours and the community, ensuring open, consistent, and culturally responsive communication.
• Assist in maintaining contact lists and tracking engagement activities.
• Help collect and enter data related to program KPIs.
• Assist in preparing reports and summaries for internal and external stakeholders.
• Support quality improvement efforts by organizing feedback and evaluation data.
• Track expenses and assist with budget documentation and reporting.
• Help prepare materials for funding reports.

System Administrator

• imaging and secure configuration of endpoints devices and related systems to ensure stability, reliability and consistent performance.
• supports and manages solutions and applications for modern management of endpoints (windows and mac workstations, mobile devices, digital clocks, asset tracking sensors, digital identity devices).
• implement and maintain efficient automated client support systems (e.g., device management, os & application security updates, automated application installations, remote support systems).
• install, configure, test and maintain endpoint system management tools as well as other applications that interact with endpoints such as microsoft defender and digital identity (imprivata).
• engaged in solving highly complex technical issues, both independently as well as with collaboration with colleagues and vendors.
• recommend standard configurations to optimize performance, develop and maintain knowledge base and endpoint system configuration documentation.
• record requests, issues, and solutions using service ticketing software and perform change management duties.
• provide technology advice and recommendations as needed and as required by the organization.
• design, develop and build enterprise-wide windows operating system image using sccm technology.
• design, deploy and administer solutions for modern management of endpoints and applications, including autopilot and autopatch making sure there is no impact to the end user.
• support platform software upgrades, workstation patching/compliance, and application delivery.
• engage in the continuous improvement of endpoint administration including automation, monitoring, patching, etc. by applying industry standards and best practices.
• participate in a variety of projects requiring technical expertise and project management skills.
• utilize and contribute to the development of standard operating procedures and tools for optimal endpoint operations
• communicate with leadership and other staff regarding initiatives and provide timely updates.
• document, implement, and adapt procedures, standards, and guidelines consistent with changing needs and strategic objectives.
• apply information security concepts, principles, and practices.
• deploy configuration changes as needed to maintain a secure computing environment.
• assist with hardware model evaluation and selection to support minimum system requires to stay within supported operating system versions.
• collaborate with other is teams and vendors to troubleshoot complex technical issues.
• make recommendations to the overall architecture of the applications and tools supported to enhance and improve their use.

Senior Endpoint Systems Administrator

• Manage a portfolio or individual prospects capable of making gifts $1,000-$24,999.
• Actively practice moves management through the benefactor life cycle of identification, qualification, cultivation, solicitation and stewardship that would increase overall levels of giving at the major gift level.
• Document all donor related activities using Raiser’s Edge donor system.
• Manage assigned clinical relationships for grateful patient family fundraising.
• Work in partnership with Institutional Advancement, program staff, and volunteer leadership on specific relationship building and fundraising activities throughout the year.
• Advance relationships with Annual Fund donors $1,000 - $9,999 that meet major gift prospect criteria.
• Serve as the Orlando lead for the Associate Giving campaign, including but not limited to: hosting promotional events; coordinating stewardship mailings; distribution of recognition gifts; etc.
• Work with grateful families to honor caregivers through the Infinite Advocate program by scheduling and attending pinning ceremonies.
• Take on special projects as assigned.

Associate Director, Philanthropy – Institutional Advancement

Recruitment

• Responsible for full cycle recruitment, including development of recruitment strategies in collaboration with physician leadership
• Position posting, candidate management, interviewing, and reporting
• Successful recruiting of the highest quality physician and provider staff
• Job duties also include Advanced Practice Provider recruitment

Physician Recruiter

Clinical Operations

• As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive.

Virtual Patient Care Technician

Content Marketing Manager

• Join Nemours Children’s Health in transforming the future of children’s health as our next Vice President, Brand & Content Strategy.
• This hybrid executive role based out of either our Wilmington, Delaware or Jacksonville, Florida location.
• Shape a nationally recognized brand and amplify a mission that impacts millions of children and families.
• Architect our national brand narrative, elevate our content ecosystem, and ensure brand activation across diverse markets.
• Lead audience-first content strategies mapped to key journeys.
• Build a connected content ecosystem that strengthens sentiment, engagement, and mission advocacy.
• Serve as a trusted change agent advancing modern brand and content practices.

Leave of Absence Analyst

Instructional Designer II

Project Coordinator

Senior Director, Compensation – Total Rewards

Senior Compensation Analyst – Total Rewards

HR Business Partner, Shared Services

NHI&T Analyst – Clinical Apps, Specialty

Coding and Billing Specialist

AVP, Epic Strategy – Integration

Project Coordinator

Senior Endpoint Systems Administrator

Associate Director, Philanthropy – Institutional Advancement

Physician Recruiter

Virtual Patient Care Technician

Vice President, Brand and Content Strategy