Manages Prior Authorization, Concurrent Review, and/or Retrospective Review Clinical Review team to ensure appropriate care to members.
Manages utilization management issues related to member care, provider interactions, and facilitates operations within utilization management.
Reviews and analyzes utilization management activities, operations, costs, and forecasted data to identify areas for improvement within utilization management (UM) to align to goals and objectives.
Develops, implements, and maintains compliance with utilization management policies and procedures.
Reviews utilization management reports to identify trends and areas of improvement and provide recommendations to senior leadership.
Maintains knowledge of processes, regulations, accreditation standards, and industry best practices related to utilization management.
Educates and provides resources for utilization management team on key initiatives and to facilitate on-going communication between utilization management team, members, and providers.
Works with the senior management team to develop and implement UM policies, procedures, and guidelines that ensure appropriate and effective utilization of healthcare services.
Provides coaching and guidance to utilization management team to ensure adherence to quality and performance standards.
Assists utilization management senior leadership with onboarding, hiring, and training utilization management team members
Requirements
Graduate of an Accredited School of Nursing or Bachelor's degree
5+ years of related experience
2+ years supervisory experience preferred
Knowledge of utilization management principles preferred
RN - Registered Nurse - State Licensure and/or Compact State Licensure required
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
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