Cennox

Recruitment

• Full life cycle recruiting for field positions across all divisions
• Staffing requisition process management
• Job description creation, posting, and maintenance across all systems
• Applicant review, initial screenings, and candidate note-keeping for hiring managers
• Active and creative candidate sourcing where needed
• Coordinate interviews between hiring managers and candidates
• Offer generation and facilitation to new hires
• Collection of new hire forms
• New hire account and file set up
• New hire onboarding process and assistance
• Maintenance and creation of templates and forms
• Maintenance of candidate pool (communication, organization, rejection, follow ups, etc.)
• Update and communication of current staffing requisitions, weekly
• Appropriate record-keeping across systems
• Maintenance of field staff skill matrix, including the recording of staff skill levels across function
• Collaboration with leadership to carry out special hiring-related projects or initiatives
• Effectively communicate with all coworkers, managers, and candidates
• Maintain confidentiality of all information
• Performs other duties as assigned

Temporary Staff Recruiter

Manager

• Oversee intake, coordination, and closeout of service work orders using Service Channel and Oracle.
• Dispatch service requests to Field Managers and Technicians in a timely manner.
• Enter and maintain accurate notes and updates in both systems throughout the service lifecycle.
• Collaborate with Field Managers to assign technicians and schedule work in alignment with customer needs.
• Liaise with customers and Project Managers to coordinate quotes when required.
• Ensure all parties are informed of work order statuses, delays, or escalations.
• Manage and maintain spreadsheets and other documents related to service request tracking.
• Ensure records are organized, accurate, and accessible for reporting or audits.
• Verify work completion details with service personnel and accurately close out service calls in Oracle and Service Channel with all required documentation.
• Performs other duties as assigned.

Temporary Staff Recruiter

Service Channel Manager