Senior Specialist, IT Infrastructure
Celestica
full-time
Posted on:
Location Type: Hybrid
Location: Guindy, Chennai • India
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Job Level
About the role
- Install, maintain, upgrade, and continuously improve the site's operating environment
- Ensure the ongoing reliability, performance and security of the infrastructure
- Monitor and up keep the operating environments
- Respond to incidents & problems
- Plan for growth and deployment of new technologies
- Design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware
- Troubleshoot problems as reported by users
- Support Web access and telephony services
- Perform the acquisition, replacement and decommissioning of related equipment, software and services
- Lead projects and change management initiatives
- Manage external service providers
Requirements
- 7 to 10 years of related experience
- Strong customer service orientation
- Strong analytical, troubleshooting and problem solving skills
- Good communication (both oral and written), documentation and presentation skills
- Good leadership and teamwork skills
- Good ability to plan projects and tasks
- Good understanding of IT requirements for an end to end solution, including security, business continuity, disaster recovery, risk analysis and prepare business case
- In-depth knowledge of the Windows OS (server and client) and the desktop operating environment
- Fundamental knowledge of networking concepts
- Advanced knowledge of infrastructure service management & diagnostic tools and processes
- Advanced knowledge of end-point security management tools and processes
- Understanding of IT Infrastructure asset lifecycle management
- Bachelor's Degree or consideration of an equivalent combination of education and experience.
Benefits
- Equal opportunity employment
- Inclusive and accessible environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows OSnetworking conceptsinfrastructure service managementdiagnostic toolsend-point security managementoperating systemshardware maintenancetroubleshootingproject managementdisaster recovery
Soft skills
customer service orientationanalytical skillsproblem solvingcommunication skillsdocumentation skillspresentation skillsleadership skillsteamwork skillsplanning skillsrisk analysis
Certifications
Bachelor's Degree