CEFALY Technology

Inside Sales, Training Associate

CEFALY Technology

full-time

Posted on:

Location Type: Office

Location: CA • California • United States

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Salary

💰 $100,000 - $120,000 per year

About the role

  • Serve as the main interface for institutional customers through phone, email, and video conferencing.
  • Act as the primary customer contact for assigned accounts.
  • Conduct customer discovery and coordinate follow-up training with Cefaly Regional Trainers.
  • Travel on-site to provide high-quality training to healthcare providers.
  • Schedule and follow up on Regional Trainer in-service meetings.
  • Process and track customer orders accurately.
  • Work collaboratively with Customer Service to resolve questions, issues, and complaints.
  • Use initiative to improve personal skills and departmental processes.
  • Convert prospects into active customers.
  • Work collaboratively with Inside Sales Representatives & Trainers.
  • Represent CEFALY Technology at trade shows and medical conferences.
  • Adapt to evolving business needs and take on other duties as required.

Requirements

  • Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field
  • Medical or clinical background is required, including experience in medical device, pharmaceuticals, or healthcare sales, or prior clinical experience
  • 1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred
  • Proven understanding of clinical environments and medical terminology
  • Experience using a CRM system; Salesforce preferred
  • Strong business acumen and sound professional judgment
  • Excellent communication skills in written and spoken English, including grammar and professional tone
  • Proficiency with Microsoft Excel, Word, and Outlook
  • Solid organizational and time-management skills
Benefits
  • Health insurance (80% employer-paid)
  • Employer-paid Dental and Vision
  • IRA with company match (no vesting period)
  • Paid PTO
  • Paid company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inside salesmedical device experiencepharmaceuticals experiencehealthcare sales experienceclinical experiencemedical terminologyCRM systemSalesforceMicrosoft ExcelMicrosoft Word
Soft Skills
communication skillsorganizational skillstime-management skillsbusiness acumenprofessional judgmentinitiativecollaborationcustomer serviceadaptabilityproblem-solving