CEFALY Technology

Inside Sales

• Serve as the main interface for institutional customers through phone, email, and video conferencing.
• Act as the primary customer contact for assigned accounts.
• Conduct customer discovery and coordinate follow-up training with Cefaly Regional Trainers.
• Travel on-site to provide high-quality training to healthcare providers.
• Schedule and follow up on Regional Trainer in-service meetings.
• Process and track customer orders accurately.
• Work collaboratively with Customer Service to resolve questions, issues, and complaints.
• Use initiative to improve personal skills and departmental processes.
• Convert prospects into active customers.
• Works collaboratively with Inside Sales Representatives & Trainers.
• Represent CEFALY Technology at trade shows and medical conferences.
• Adapt to evolving business needs and take on other duties as required.
• Generate new leads and maintain accurate contact information in Salesforce.
• Perform additional duties as assigned.

Inside Sales & Training Associate