Cedars-Sinai

Fin Care Specialist I – Customer Service

Cedars-Sinai

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $25 - $39 per hour

Job Level

Junior

About the role

  • Provides patient relations support to Patient Financial Services
  • Identifies, analyzes, resolves, and responds to customer inquiries
  • Monitors assigned work queues and workload
  • Responds to patient, insurance company, and third-party inquiries
  • Negotiates and documents payment plans

Requirements

  • High School Diploma/GED required
  • Associate degree in business administration or related major preferred
  • A minimum of 1 year of hospital billing or professional billing and/or collection experience with customer service and call center experience
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
hospital billingprofessional billingcollections
Soft Skills
customer servicecommunicationnegotiationproblem-solving
Certifications
High School DiplomaGEDAssociate degree in business administration