Cedars-Sinai

Senior Business Operations Consultant, Consumer Digital Innovation

Cedars-Sinai

full-time

Posted on:

Location Type: Hybrid

Location: Beverly HillsCaliforniaUnited States

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Salary

💰 $112,673 - $185,910 per year

Job Level

Tech Stack

About the role

  • Enhance our ability to deliver seamless digital experiences to our patients.
  • In partnership with product managers, lead the business and clinical operations planning, stakeholder and implementation, change management, and analytics components of consumer-facing digital products and services, ensuring a delightful user experience that drives patient acquisition and retention.
  • Support the integration of frictionless digital experiences within the organization and collaborate with various digital competencies to define and prioritize product features that cross the portfolio.
  • Monitoring project schedules, defining appropriate resources, and recommending vital adjustments to improve project efficiency.
  • Developing metrics and measurements to evaluate the success of digital strategies, products, and services, ensuring continuous improvement and alignment with Cedars-Sinai’s strategic goals.

Requirements

  • Three (3) plus years of experience in consulting, strategy, and/or business development experience in a healthcare organization or consulting organization providing services to the healthcare industry.
  • Healthcare environment experience required.
  • Familiar working with product and clinical operational teams.
  • Understanding of Web technologies and functions.
  • Bachelor’s degree in Healthcare Leadership/Management, Business, or related field.
  • Master’s degree preferred.
  • Project Management Professional (PMP) Certification preferred
Benefits
  • learning programs
  • tuition reimbursement
  • performance-improvement projects

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementanalyticsdigital strategymetrics developmentchange managementbusiness developmentconsulting
Soft skills
leadershipcollaborationstakeholder managementcommunicationorganizational skills
Certifications
Project Management Professional (PMP)Bachelor’s degree in Healthcare Leadership/ManagementMaster’s degree