Cedar Management Group

Community Manager

• Proficient with Google Suite applications including Gmail, Docs and Sheets
• Communicate effectively in person or by using telecommunications with our Board of Directors (BOD), homeowners and fellow co-workers and generally enjoy working with a diverse clientele
• Strong interpersonal, written and verbal communication skills required
• Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
• Strong decision-making, organizational and problem-solving skills
• Support and provide efficient and timely communication to multiple Homeowners' Association (HOA) Board of Directors (clients) needs, requests and action items.
• Attend and facilitate Board of Directors meetings, annual meetings and special meetings as required (usually in the evening).
• Ability to effectively manage multiple client relationships simultaneously.
• Prepare all meeting material packets for all above mentioned meetings
• Create budgets for communities in portfolio
• Obtain and negotiate all vendor contracts i.e. (landscaping, maintenance etc.)
• Ability to review, interpret and ensure compliance with HOA documentation
• Ability to review, interpret and answer questions on Financial Documents
• Assists clients with various HOA concerns and/or questions ranging from maintenance, accounting, violations, and other community issues.
• Document and retain all communications between the Community Board Members, Vendors, and Support Teams
• Assist and respond to all homeowners' questions relating to statements, violations, maintenance and other questions pertaining to their HOA
• Ability to research and obtain information to resolve homeowners' needs
• Conduct follow up on specific requests made to agent by homeowners
• Filing of Paperwork
• Other tasks as assigned

• Assist in operation of department and perform additional job-related duties as assigned
• Provide efficient and timely communication to multiple HOA Board of Directors and homeowners
• Attend and facilitate board, annual and special meetings; prepare meeting packets
• Create community budgets and review financial documents
• Obtain and negotiate vendor contracts (landscaping, maintenance, etc.) and manage vendor relationships
• Review and ensure compliance with HOA documentation; handle violations and homeowner inquiries
• Document communications, conduct research, follow up on requests, and file paperwork
• Use Google Suite and general office equipment; sit and work at a computer for extended periods

• Assist in operation of a department and perform additional job-related responsibilities as assigned
• Proficient with Google Suite applications including Gmail, Docs and Sheets
• Communicate effectively with Board of Directors (BOD), homeowners and co-workers
• Attend and facilitate Board of Directors meetings, annual meetings and special meetings (usually in the evening)
• Manage multiple HOA client relationships simultaneously
• Prepare meeting material packets and create budgets for communities
• Obtain and negotiate vendor contracts (landscaping, maintenance, etc.)
• Review, interpret, and ensure compliance with HOA documentation
• Review, interpret and answer questions on financial documents
• Assist clients with HOA concerns (maintenance, accounting, violations) and document communications
• Respond to homeowner questions related to statements, violations, maintenance
• Research and obtain information to resolve homeowners' needs
• Filing of paperwork and other assigned tasks
• Must be physically present in the office as the needs of the business dictates